Information on Proof of Vaccination against COVID-19 (as of January 4, 2023）

Fukuoka City can only issue proof of vaccination against COVID-19 to residents registered in Fukuoka City when they were vaccinated according to the Japanese Immunization Act.
If you moved into Fukuoka City after vaccination, you must contact the municipality where you were registered at the time of your vaccination to apply for proof of vaccination.
If you received vaccines abroad, you cannot apply proof of vaccination from Fukuoka City or via the application, because you were not vaccinated under the Japanese Immunization Act. Contact the country or region where you were vaccinated to inquire.

＜Page Menu＞
・Proof of vaccination for domestic use
・Proof of vaccination for international use
・Inquiries

＜With your My Number Card＞
・Getting a certificate using the smartphone application
・Getting a certificate at a convenience store

＜Without your My Number Card＞
・Getting a certificate by online application
・Getting a certificate by postal application
*Proof of vaccination for international use can also be used domestically.

Proof of vaccination for domestic use

You can use either of the following (1) or (2) to prove your vaccination status．

(1)Vaccination Ticket & Certificate of Vaccination for COVID-19 or Record of Vaccination for COVID-19

You can prove that you have been vaccinated with your Vaccination Ticket & Certificate of Vaccination for COVID-19 OR Record of Vaccination for COVID-19 (with a sticker attached inside the red frame, indicating vaccine lot after vaccination).

⚠ The wording 臨時 [temporary] marked on the 1^st and 2^nd Vaccination Ticket & Certificate of Vaccination for COVID-19 refers to a vaccination category under the Japanese Immunization Act. It does not mean that there is a separate official vaccination certificate.

(2)Certificate of Vaccination for COVID 19 with two-dimensional code (for domestic use)

Certificates for domestic use with two-dimensional codes can be issued in two formats: digital or paper．
If you have a My Number Card, you can get a Certificate of Vaccination from the smartphone application and save it on your cellphone.
If you do not have a My Number Card, you can apply for a Certificate of Vaccination with a two-dimensional code by applying online or by post to the city.

Proof of vaccination for international use

The following document is a Vaccination Certificate of COVID-19 (for both international and domestic uses).
⚠ Some countries may specify a certain type of certificate. Be sure to check the Ministry of Foreign Affairs overseas safety website to confirm which type you need. (Japanese only)

Getting a certificate using the smartphone application

You can get an electronic version of certificate using your My Number Card via the Digital Agency’s official smartphone application.

【How to download and use the application】You can download the application from the Digital Agency's website. (Japanese only)
【Inquiries about the application】Check the FAQs on the Digital Agency's website. (Japanese only）

⚠ If you moved into Fukuoka City after your 1^st and 2^nd doses of the vaccination, select your address at the time of vaccination to get your Certificate of Vaccination.
⚠ For any inquiries about the application, including its use or operation, contact the Digital Agency.
⚠ In case of any errors, such as no records being found, contact the Fukuoka City COVID-19 Vaccination Ticket and Certification Call Center.

Fukuoka City COVID-19 Vaccination Ticket and Certification Call Center
Tel.: 092 753 9455 (lines open from 8:30 am to 5:30 pm)
⚠ Many people are calling the wrong number when trying to get through to the call center. Check the telephone number carefully before dialing.
⚠ If you have forgot the PIN number for your My Number Card, click here (Fukuoka City website) (Japanese only).

Getting a certificate at a convenience store

Since July 26, 2022, you can get copies of your Vaccination Certificates at convenience stores.
For details, check the Ministry of Health, Labour and Welfare website. (Japanese/English)

【For domestic use】
You will need:
（1）your My Number Card and 4-digit PIN Number*; and
（2） the Vaccination Certificate fee (\120)

【For international and domestic use】
You will need:
（1）your My Number Card and 4-digit PIN Number*;
（2）the Vaccination Certificate fee (\120); and
（3）a Vaccination Certificate of COVID-19 for international use obtained on or after July 21, 2022 at a municipal office or through the application. The passport number on the certificate must match your current passport number.

*The PIN is the four-digit number set when you received your My Number Card at the municipal office.
⚠No refunds can be made after issuance, except for printing defects. Check your vaccination records before applying for a certificate. If you find any errors, contact the Fukuoka City COVID-19 Vaccination Ticket and Certification Call Center. For refunds due to printing defects, contact the convenience store that issued the certificate.
⚠You must check the contents of the certificate yourself before it is issued through the terminal at a convenience store. Bring any relevant documents, such as the Vaccination Ticket & Certificate of Vaccination for COVID 19 that you received at the time of vaccination, and it will be easier for you to confirm the content.

Reference materials
・Leaflet on getting a Vaccination Certificate at a convenience store (Japanese only)
・How to get a Vaccination Certificate at a convenience store (Japanese only)

Getting a certificate by online application

Vaccination Certificates obtained through online application can be issued in two formats: a PDF or a paper version.

Getting a PDF certificate by online application

Complete your application through the website below. You will receive an email to the email address you registered (titled 対応完了のお知らせ) within roughly 3 business days to notify you of completion. Log in to the application details page using the URL in the email.
Then, download the ZIP file with the password* from the application details page. Enter the password*, and you can view your Vaccination Certificate.
*The password is included in the notification email.

Apply for your Vaccination Certificate by clicking here:【（PDF発行）接種証明書交付申請サイト】
Prepare the following image for the application. (Japanese only)

If applying a Vaccination Certificate for domestic use
①-1. Copies of both sides of your identification documents (such as residence card, passport, driver's license or health insurance card)


If applying a Vaccination Certificate for international use
①-2. A copy of your passport*
*The page showing your passport number
*Your passport number will be printed on your Vaccination Certificate for international use. Check the expiration date of your passport and submit a copy of your passport ensuring it is valid at the date of your travel abroad.
*If you are using your maiden name, a different surname or a different first name than on your passport (in English), you must attach a document verifying your identity to confirm the maiden name, different surname or different first name.

② Your Vaccination Ticket & Certificate of Vaccination for COVID 19 or Record of Vaccination for COVID 19 of your most recent vaccination*
*If you do not have either of them, you can omit them.

(Remarks) If your address is different from the address registered on your residence record:
③ Identification documents confirming such mailing address

Paper versions of vaccination certificate through online application

It will take approximately 1 week to process your application.
Postage fees* are required for paper versions of the Vaccination Certificate through online application.
Only credit card payments are accepted.
*Postage fees: regular post (¥84) or express post (¥344)
*If you cannot pay by credit card, consider applying for the PDF version or postal application.

Apply here for a paper version 【（紙発行）接種証明書交付申請サイト】
When applying, prepare the following image. (Japanese only)

(*If applying a Vaccination Certificate for domestic use
①-1. Copies of both sides of your identification documents (such as residence card, passport, driver's license or health insurance card)

If applying a Vaccination Certificate for international use
①-2. A copy of your passport*
*The page showing your passport number
*Your passport number will be printed on your Vaccination Certificate for international use. Check the expiration date of your passport and submit a copy of your passport ensuring it is valid at the date of your travel abroad.
*If you are using your maiden name, a different surname or a different first name than on your passport (in English), you must attach a document verifying your identity to confirm the maiden name, different surname or different first name.

② Your Vaccination Ticket & Certificate of Vaccination for COVID 19 or Record of Vaccination for COVID 19 of your most recent vaccination*
*If you do not have either of them, you can omit them.

(Remarks) If your address is different from the address registered on your residence record:
③ Identification documents confirming such mailing address)

Applying by post for a paper Vaccination Certificate of COVID-19

You can apply by post to receive a paper version of your Vaccination Certificate of COVID-19.
Enclose the required documents together with a self-addressed stamped envelope, and send it by post to the address below.
It will take approximately 1 week to issue a paper version after applying.

Required documents for your application

① Application form for a Vaccination Certificate of COVID-19
② Self-addressed envelope with an \84 stamp*
*If you are in a hurry, attach an express delivery stamp.

If applying for a vaccination certificate for domestic use:
③-1. Copies of both sides of your identification documents (such as driver's license or health insurance card)

If applying for a vaccination certificate for international use:
③-2. A copy of your passport*
*The page showing your passport number
*Your passport number will be printed on your Vaccination Certificate for international use. Check the expiration date of your passport and submit a copy of your passport ensuring it is valid at the date of your travel abroad.
*If you are using your maiden name, a different surname or a different first name than on your passport (in English), you must attach a document verifying your identity to confirm the maiden name, different surname or different first name.

④ A copy of your Vaccination Ticket & Certificate of Vaccination for COVID 19 or a Record of Vaccination for COVID 19 of your most recent vaccination

(Remarks) If your address is different from the address registered on your residence record:
⑤ Identification documents confirming your address

(Remarks) If applying by a representative:
⑥ A letter of authorization signed by the person for whom the certificate is issued and a copy of the representative’s identification*.

*However, a letter of authorization and identification documents for the representative are not required if a representative applies on behalf of a person under 16 years old in the same household.

Address and application forms

Address:
〒810-8620
Fukuoka City COVID-19 Vaccination Certification Administration Center:
Vaccination Certificate for COVID-19 Department
⚠ This is a dedicated postal code, so you do not need to fill out an address.
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.
⚠ Make sure to enclose a self-addressed, stamped envelope.

Application forms (Japanese only):
・First, check the application instructions here.
・Application for Vaccination Certificate of COVID-19 (excel) （35kbyte）
・Application for Vaccination Certificate of COVID-19 (pdf)
・Application for Vaccination Certificate of COVID-19 (example of description)
・Letter of authorization

Getting a Vaccination Certificate of COVID-19

Apply using the method below to get a vaccination certificate if:
-you have lost your Certificate of Vaccination for COVID-19 or your Record of Vaccination for COVID-19; or
-you have a Record of Vaccination for COVID-19 but need a Certificate of Vaccination for COVID-19 issued by Fukuoka City.
You can only apply if you were registered as a Fukuoka City resident at the time of vaccination.

*It will take approximately 2 weeks for to issue your certificate. If you are in a hurry, apply for a Vaccination Certificate of COVID-19 (a.k.a. vaccine passport).
*If you were only registered as a Fukuoka City resident at the time of your 1^st or 2^nd vaccination, but you have moved out from Fukuoka City, only a certificate for the relevant vaccination can be issued.

How to apply

Contact the COVID-19 Vaccination Ticket and Certification Call Center for information on how to proceed.
Tel: 092 753 9455 (available from 8:30 am to 5:30 pm)
⚠ Many people are calling the wrong number when trying to get through to the call center. Check the telephone number carefully before dialing.

Notes:
・Vaccination certificates in English will be issued only if required.
・It may take some time before your vaccination certificate is issued, as your vaccination status needs to be checked.
・You may be contacted if there are any mistakes in your application. Make sure to fill out a telephone number on which you can be reached.

Contact information for inquiries

●COVID-19 Vaccination Ticket and Certification Call Center
For inquiries about new vaccination tickets; confirming vaccination records; and proof of vaccination against COVID-19 (vaccine passport etc.)
Tel: 092 753 9455
Available every day from 8:30 am to 5:30 pm (including Saturdays, Sundays and public holidays)
⚠ Many people are calling the wrong number when trying to get through to the call center. Check the telephone number carefully before dialing.
*Japanese only. For other languages, please contact Fukuoka City COVID-19 Vaccination Call Center.

●Fukuoka City COVID-19 Vaccination Call Center
For inquiries about COVID 19 vaccination booking in Fukuoka City
Tel: 092-260-8405
Available every day from 8:30 am to 5:30 pm (including Saturdays, Sundays and public holidays)
*English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese are available.

●COVID-19 Vaccine Call Center (Ministry of Health, Labour and Welfare)
Call if you have any inquiries about COVID-19 vaccination policies.
Tel: Free dial 0120-761-770
Available every day 9:00 am to 9:00 pm (including Saturdays, Sundays and public holidays)
*English Chinese, Korean, Portuguese, Spanish, Thai* and Vietnamese* are available.
*Opening hours for Thai and Vietnamese differ.
*Thai: 9:00 am to 6:00 pm
*Vietnamese: 10:00 am to 7:00 pm


The Digital Agency's website (Vaccination Certificate of COVID-19 app related page) (Japanese only)
For the operation procedure about getting a vaccination certificate through the application including malfunctions.