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LastUpDate: September 10, 2021
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Information Regarding COVID-19


Announcement from Fukuoka City (September 10, 2021)

The State of Emergency has been Extended
in Fukuoka Prefecture:
Stay Indoors Unless Absolutely Essential!

New information has been highlighted in red.

On September 9, the Government of Japan announced that the state of emergency has been extended in Fukuoka Prefecture in response to the continued and alarming spread of COVID-19 throughout our region.

You are urged to comply with the points below until September 30:

1. Remain Indoors
・Do not leave the house or travel unless for essential activities* even during the day.
 Do not leave the house especially after 8 p.m. 
 *Essential activities include:
  -going to a medical facility
  -shopping for food supplies, medicine or daily necessities
  -going to work when necessary
  -exercising to maintain a healthy lifestyle
 Especially avoid going out to crowded places such as food stores in the basement of a department store.
・If you must leave the house for essential activities, do so in small numbers with your family or regular social group, and avoid crowded places and peak times.
・Do not leave the house or travel especially if you display any symptoms such as a fever.
・Do not travel across prefectures unless essential. If travel across prefectures is absolutely unavoidable, take
a PCR test when you come back to Fukuoka at the airport before you leave or when you arrive in Fukuoka to check that you are free of the infection.

⚠ Be careful of the following changes until September 30!
・Municipal facilities in Fukuoka City will be closed, excluding some facilities such as libraries and museums. Events run by the city will be cancelled or postponed. Contact the facility directly for more information.
・Admission to large commercial businesses such as department stores and shopping centers are currently restricted. Check with each facility for more information.
・The last train service on all Fukuoka City subway lines (Airport Line, Hakozaki Line and Nanakuma Line) will end one hour earlier. Call the customer service center for more information.
 Telephone: 092-734-7800 (Lines open every day from 8 a.m. to 8 p.m.)


2. Preventative Measures
Basic Measures
・Be thorough with basic measures to prevent the spread of  COVID-19, such as washing your hands, gargling, wearing a mask, properly ventilating the room and avoiding the 3C’s:
 -Crowded places
 -Close contact
 -Confined spaces
・COVID-19 is spreading amongst young people in their 20s and 30s, and the number of young people developing severe symptoms is increasing. Be careful of your own actions to prevent the spread of the virus.
・Do not eat or drink in groups on the street, in parks or in other public places, and refrain from other behavior that will increase the risk of spreading the virus.

・Wear a mask at all times when using public transport and refrain from talking loudly.
・Even after you have been vaccinated, continue taking preventative measures against the virus, such as wearing a mask.

Eating & Drinking
・Avoid establishments that are not taking sufficient measures to prevent the spread of the virus.
Also avoid establishments that are not complying with the request from local governments to close or restrict business hours.
・If you do eat out, do so in small numbers and finish promptly.
・Check your temperature and sanitize your hands whenever entering an establishment.

If you have a fever or any cold-like symptoms, contact your local doctor or medical facility by telephone for advice first.
If you are unsure of where to call or have any worries about the virus, call the COVID-19 Hotline for advice:

COVID-19 Multilingual Hotline (available in 19 languages)
Telephone: 092-687-5357 (24-hour service)

Announcements about COVID-19 from Fukuoka Prefecture and Fukuoka City are continually updated, so keep checking the links below to keep up to date.

Fukuoka Prefecture Website
https://www.pref.fukuoka.lg.jp/contents/covid19emergency-details.html

Fukuoka City Website (Support for Foreign Residents)
https://www.city.fukuoka.lg.jp/shisei/gshien/index.html

Fukuoka City Website (Advice for Foreign Residents Struggling due to COVID-19)
https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19gaikokujinsoudanen.html

⚠ The Fukuoka City COVID-19 Vaccination Program provides vaccines against COVID-19 to registered Fukuoka City residents (including foreign nationals) aged 12 and above. You can get vaccinated at local hospitals and clinics, mass vaccination centers in each ward, and the Chuo Wharf Cruise Center mass vaccination center. For more information, check the Fukuoka City COVID-19 Vaccination Program website below:
https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19vaccine_EN.html

3. Restricting Business Hours for Food and Other Service Providers
Until Thursday, September 30, 2021:
Remain closed if you are a food service operator that provides alcohol or karaoke facilities in Fukuoka City. This does not apply if you stop providing alcohol or access to karaoke facilities on your premises. If you do not provide alcohol or karaoke facilities, restrict your business hours to between 5 a.m. and 8 p.m. This includes food stalls such as yatai, but excludes delivery and takeout services.
Small to medium sized-businesses complying with business hour restrictions can receive between \40,000 to \100,000 per day, and large businesses can receive up to \200,000 per day in financial support. Check the official Fukuoka Prefecture website often for the latest details.


Fukuoka Prefecture Website
https://www.pref.fukuoka.lg.jp/contents/covid19emergency-details.html


Food service operators must continue to  take care with the following measures:
・ventilate the venue thoroughly every 30 minutes by completely opening two windows in different locations for five minutes at a time.
・set up hand sanitization equipment and disinfect the business premises.
・measure customers’ temperatures and have them sanitize their hands when entering.
・tell customers to wear a mask when talking and not to raise their voices.
・provide shatterproof acrylic screens or other appropriate physical barriers to prevent droplet transmission when appropriate social distancing cannot be maintained. Display the official Infection Prevention Declaration sticker to show customers that you are taking the necessary measures.
・install a sign at the entrance of your business refusing entry to anyone who is unwell, not wearing a mask or removes their mask when not eating.
・tell customers to keep their stay to two hours or less.

4. Event Restrictions
Until Thursday, September 30, 2021:
 Events must be held at 50% capacity or less and must not exceed 5,000 people.
② Do not provide alcohol.
③ Events must end by 9 p.m.


Reference: Fukuoka City Financial Support Measures
① Rent Support for Food Service Providers
The Fukuoka City Government is providing financial support to cover up 80% (up to \500,000) of one month’s rent for food service providers that are closing their stores to comply with Fukuoka Prefecture’s request. Check the official Fukuoka City website often for the latest details.

Fukuoka City Website | Rent Support for Food Service Providers Closing their Businesses
https://www.city.fukuoka.lg.jp/keizai/marketing/health/kyuugyouyousei_yachinsien.html

Support for Businesses with Decreased Sales
The Fukuoka City Government is providing financial support for businesses whose sales have been negatively affected by restrictions on food service business hours and movement restrictions but are not eligible for Fukuoka Prefecture’s or the national government’s subsidies. 

Fukuoka City Website | Support for Businesses with Decreased Sales
https://www.city.fukuoka.lg.jp/keizai/kokusaikeizai/business/uriage_shien.html#3


Information on the Five Situations that Increase the Risk of Infection (742kbyte)pdf

5situations


Establishment of the Fukuoka City COVID-19 Vaccination Call Center (March 8, 2021)

The Fukuoka City Government will set up the Fukuoka City COVID-19 Vaccination Call Center to provide information, answer enquiries and help with the provision of the COVID-19 Vaccination Program. Details can be found below.

Fukuoka City COVID-19 Vaccination Call Center
 
Tel: 092-260-8405
 Open Hours: 8:30 a.m. to 5:30 p.m. (including, Saturdays, Sundays and public holidays)
 Multilingual support available in English, Chinese, Korean, Vietnamese, Nepali, Spanish, Portuguese

 You will be able to book your appointment for your COVID-19 vaccine after you have received your vaccination ticket. The government is currently making the necessary preparations.

●Information on the COVID-19 Vaccine
 https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19vaccine_EN.html


Announcement from Fukuoka Prefecture (December 16, 2020)

 Fukuoka Prefecture Website


Announcement from Fukuoka City (December 4, 2020)

We have produced an information pamphlet for foreign residents in Fukuoka City on COVID-19. Stay up to date with accurate information to prevent the spread of COVID-19 and to protect yourself and the people around you from the disease.
Check the illustration below for more details.

Protecting Foreign Residents from COVID-19 in Fukuoka City (382kbyte)pdf

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Announcement from Fukuoka Prefecture (November 20, 2020)

 Fukuoka Prefecture Website


Announcement from Fukuoka City (October 30, 2020)

Preventing the Spread of COVID-19

A New Way of Life

A New Way of Life ;Living with Corona PDF (99kbyte)pdf


Announcement from Fukuoka City (August 7, 2020)

To International Students
The number of cases of COVID-19 are increasing in Fukuoka City.
Recently, the virus has displayed the following transmission characteristics:
 ・The virus is being transmitted between students at many universities and vocational
  schools.
 ・Transmission routes are not only limited to within school grounds and in dormitories,
  but also through coming into contact with people who have the virus at parties or at part-time workplaces.
 ・Students with the virus often display mild symptoms or no symptoms. Therefore, they
  do not realize that they have the virus but can still transmit the virus to vulnerable
  people at risk of developing severe symptoms, such as the elderly or people with pre-
  existing medical conditions.

Protect yourself and your loved ones by taking basic measures to prevent transmission:
 ・Avoid the three C’s: closed spaces, crowded places and close contact
 ・Practice social distancing: keep two meters from other people
 ・Wash your hands and face whenever you get home
 ・Where a mask when going out or when talking to others

In addition to the above instructions, you must be especially careful to take measures to prevent transmission when meeting friends and at your part-time workplace.

Information on Preventing COVID-19, Multilingual Hotline etc.



Information on Sickness and Injury Allowance and Exemption Measures for National Health Insurance Premiums


You may be exempt from paying the full amount of your insurance premiums if you:
 -are enrolled in the National Health Insurance scheme;
 -have tested positive for COVID-19; and
 -meet the required conditions.

In addition, you may be eligible to receive Sickness and Injury Allowance if you:
 -are enrolled in Fukuoka City’s National Health Insurance scheme;
 -are employed;
 -have tested positive for COVID-19 (or show symptoms of the virus such as a
fever and are suspected of having the virus) and
 -have had to stay off work.
Check the link below for more information.
 PDF (158kbyte)pdf


If You Are Struggling to Pay Your Taxes Due to the Impact of COVID-19

If your income has decreased due to the impact of COVID-19 and you are struggling to pay your taxes, you can apply to defer your tax payments at the Tax Payment Section of your local ward office. You can delay your payments for one year from the original payment date. Please click here.
 If You Are Struggling to Pay Your Taxes

Announcement from Fukuoka City (May 14, 2020)

Today, the national government announced that it had lifted the state of emergency measures imposed on Fukuoka Prefecture. Fukuoka Prefecture has now relaxed its requests to residents to stay indoors and to businesses to close temporarily.

However, there is still the possibility that the COVID-19 virus may spread again. Accordingly, Fukuoka Prefecture is still requesting residents to avoid going out or travelling to other prefectures for all but essential reasons.

In addition, the Prefecture has lifted its requests to most business to close temporarily and also lifted the restrictions on business hours for restaurants. Nevertheless, establishments are still being requested to resume regular business only after taking measures to prevent the spread of the virus. The Prefecture is also requesting that some businesses where cluster infections occurred remain closed.

Please check the Fukuoka Prefecture website, which will be continually updated.
  Fukuoka Prefecture Website

Fukuoka City is also commencing with new measures and is calling on its residents to start a new way of life— living with corona— from tomorrow, May 15.

This lifestyle involves:
 -avoiding the three C’s;
 -keeping a distance of two meters from other people;
 -wearing a mask when going out or when talking to others;
 -washing your hands and face whenever you get home, and so on.

Also, new approaches to everyday life might include:
 -using mail-order services and electronic payment when shopping; and
 -using takeaway or delivery services for meals and sitting side by side when eating.

In particular, as a new standard of living, we are calling on all residents to wear a mask whenever they use the subway as of tomorrow. Fukuoka City is focusing its efforts on the new awareness campaign: Mask & Ride. Fukuoka City’s public facilities and events will also resume business as usual in due course once we have taken the necessary measures to prevent the spread of COVID-19.

Fukuoka City municipal elementary, junior high, senior high and special education schools will be reopened in stages from Thursday, May 21, 2020.

Announcements from Fukuoka City will be continually updated, so please check the link below to keep up to date.
  Fukuoka City Website (Support for Foreign Residents)


Preventing the Spread of COVID-19


Requests from Fukuoka Prefecture

Requests from Fukuoka Prefecture


 About more information on COVID-19