LastUpDate: September 14, 2022

Information Regarding COVID-19


Announcement from Fukuoka City (September 14, 2022)

Continue to take measures against the spread of COVID-19!

New information has been highlighted in red.

Currently, the number of new cases of COVID-19 and the ratio of hospital beds in use are comparatively lower than the recent peak in cases. However, all residents are still urged to take thorough preventative measures when travelling across prefectures and eating and drinking out.
Please continue to comply with the following measures.


1. When going out
or travelling
・Even if you have been vaccinated, you should wear a mask (masks made of non-woven material are strongly recommended) when going out and ensure you disinfect your hands and fingers and take your body temperature at destination.
・Also carefully check the infection situation in your destination and that any facilities you will visit are taking measures to prevent the spread of COVID-19 and act accordingly.
・Take extra care if you are elderly, have pre-existing medical conditions, or come into regular contact with the elderly or people with pre-existing medical conditions.
・If you are travelling across prefectures, avoid the 3C’s and take thorough preventative measures.
・If you display any symptoms such as a fever, do not leave the house.

2. Preventative Measures
Basic Measures
・Be thorough with basic measures to prevent the spread of COVID-19 even if you have been vaccinated, such as washing your hands, gargling, wearing a mask, properly ventilating the room and avoiding the 3C’s:
 -Crowded places
 -Close contact
 -Confined spaces
・Ventilate rooms thoroughly to prevent aerosol transmission of COVID-19.
・When eating with people and attending meetings and other gatherings, maintain social distancing and avoid talking loudly. Also avoid any behaviours that might increase the risk of transmission.
・If you come into contact with elderly people or people with pre-existing medical conditions, for example, take action to protect them by wearing masks and ventilating rooms frequently.
・If you wish to get a booster (third) vaccine against COVID-19, do so quickly. Elderly people and people with pre-existing medical conditions who had their booster (third) vaccine five or more months ago should also consider getting an earlier fourth vaccine.
・Wear a mask at all times when using public transport and refrain from talking loudly.
Stockpile antipyretics, food and daily necessities in case you test COVID-19 positive and need to self-isolate at home.

If you have COVID-19 like symptoms such as a fever, or you have tested positive:
・If you are not at risk of developing severe symptoms and just have symptoms such as a fever or cough, please test yourself using the antigen qualitative test kits distributed by Fukuoka Prefecture* instead of visiting a medical facility. If you test positive, register with the Positive Persons Registration Center.
 *See the Fukuoka Prefecture website: Distributing Antigen Test Kits to Symptomatic Persons and Close Contacts, and Registering Positive Cases (Japanese only).

 
・If you can seek medical assistance near you during weekday daytime, please do so as longer waiting times are expected as more people visit medical facilities at night or during holidays.
・If you are unsure whether to call an ambulance, consult the Reception and Consultation Center before calling 119.

 * Reception and Consultation Center
(Japanese only)
・If your symptoms worsen during self-isolation following a positive test result, first contact the public health center if it is daytime on weekdays and a dedicated number if it is night or on holidays. Also, be sure to check any SMS (short message service) or other messages sent to you from the public health center.

Wearing masks
Follow these guidelines when wearing a mask.
①You must wear a mask when you are:
・indoors and cannot keep at least 2 meters away from other people;
・indoors and can keep at least 2 meters away from other people, but are talking (you may be able to remove your mask if sufficient infection countermeasures are in place);
 ・outdoors but cannot keep your distance away from other people when talking; and
・in contact with high-risk people, such as when visiting elderly people or hospitals.

②It is recommended to remove your mask to prevent heatstroke, especially outdoors. You do not have to wear a mask when you are:
・indoors and can keep at least 2 meters away from other people, and do not talk;
・outdoors and can keep at least 2 meters away from other people; and
・outdoors but cannot keep at least 2 meters from other people, but do not talk.

③You should take care of the following when putting masks on children:
・Be careful when putting masks on pre-schoolers (children who have not started elementary school). It is especially not recommended to put masks on children younger than 2 years old.
・Pre-schoolers that are aged 2 or older but have not started school should not be made to wear a mask if they are unwell and have difficulty keeping their mask on. If you do put a mask on your child, make sure a parent or guardian is with them at all times to monitor their health.


Eating & Drinking
・When eating out, choose establishments that are following industry guidelines such as displaying an Infection Prevention Certificate issued by Fukuoka Prefecture, and
avoid going to establishments that are not taking thorough preventative measures against the spread of COVID-19.
⚠ Infection prevention certified establishments are those which have been certified to meet all 40 of infection prevention criteria, and display a golden Infection Prevention Certificate.
・Do not eat or drink in groups in places where infection prevention measures cannot be thoroughly put in place, such as on the street and in parks, because it can increase the risk of spreading the virus.
To reduce the risk of catching the virus when eating out, be thorough with the following measures to prevent the spread of COVID-19.
Wear a mask when talking and do not raise your voice. (This includes gatherings at private homes.)
・When drinking alcohol while eating in groups, you are more likely to become over-excited and careless, and raise your voice over time. Avoid eating and drinking for extended periods in groups. (This includes gatherings at private homes.)
・Do not pour drinks for one another or share glasses or drinks as it raises the risk of spreading the virus.
・If you change seats to join another table, make sure you keep your distance from other people.
・Even during stand-and-eat events, stay 2 meters away from other people as much as possible (at least 1 meter) and wear a mask when talking.

・Check your temperature and sanitize your hands whenever entering an establishment.

Using karaoke facilities
・Wear a mask even when singing and maintain social distancing of two meters or more.
・Disinfect the microphone before passing it on to the next singer.
・Sit one meter or more away from other users, and do not sit opposite one another.

Event participation
・Check the infection prevention measures taken by the event organizers before you attend the event and think carefully whether to attend or not if the measures are insufficient.
・Follow the instructions of the event organizers when entering or leaving the venue to avoid crowdedness.
・If you are eating or drinking at the event, use a designated area to reduce the risk of virus transmission.

・Take sufficient preventative measures against the virus both before and after the event, and follow organizers requests to travel directly to and from the venue.

You can take a free PCR or antigen test.
・You can take the test for free if you are worried about the virus, even if you do not have any symptoms.
Fukuoka Prefecture Website (Free COVID Testing for People with No Symptoms) (Japanese only)

If you have a fever or any cold-like symptoms, contact your local doctor or medical facility by telephone for advice first.
If you are unsure of where to call or have any worries about the virus, call the COVID-19 Hotline for advice:

COVID-19 Multilingual Hotline (available in 19 languages)
Telephone: 092-687-5357 (24-hour service)

Announcements about COVID-19 from Fukuoka Prefecture and Fukuoka City are continually updated, so keep checking the links below to keep up to date.

Fukuoka Prefecture Website
https://www.pref.fukuoka.lg.jp/contents/covid19emergency-details.html

Fukuoka City Website (Support for Foreign Residents)
https://www.city.fukuoka.lg.jp/shisei/gshien/index.html

Fukuoka City Website (Advice for Foreign Residents Struggling due to COVID-19)
https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19gaikokujinsoudanen.html

Fukuoka City Website (COVID-19 Vaccination Program)
https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19vaccine_EN.html

3. Restricting Business Hours for Food and Other Service Providers 
・Always follow industry guidelines, and ensure that any certification criteria (for COVID-19 Safe Certified Shops) are met. Especially ensure that you ventilate the establishment when using air conditioning equipment by regularly opening doors and windows to prevent airborne transmission. 
・Display your Infection Prevention Certificate (gold) issued by Fukuoka Prefecture on a place visible from outside.
If you have not been certified as COVID-19 safe, apply to obtain an Infection Prevention Certificate issued by Fukuoka Prefecture.
Ask customers to finish eating and drinking promptly.


⚠ For facilities offering karaoke
・Disinfect the microphone and remote control after each customer leaves. Put disinfectant products in each karaoke box room.
・Be thorough with infection preventative measures such as ensuring customers do not create 3C-situations and thoroughly ventilating the room.
・Snack bars and karaoke cafés share karaoke equipment between large numbers of unspecified people. Be especially thorough with ventilating the venue and ensuring social distance.

 ⚠Food service operators must take care with the following measures:
 ・ventilate the venue thoroughly every 30 minutes by completely opening two windows in different locations for five minutes at a time.
 ・set up hand sanitization equipment and disinfect the business premises.
 ・measure customers’ temperatures and have them sanitize their hands when entering.
 ・tell customers to wear a mask when talking and not to raise their voices.
 ・do not place seats facing towards each other, and ensure that seats are placed more than 1 meter apart.
 ・provide shatterproof acrylic screens or other appropriate physical barriers to prevent droplet transmission when appropriate social distancing cannot be maintained.
 ・Make sure customers do not pour drinks for one another or share glasses or drinks as it raises the risk of spreading the virus.
 ・If customers move to join another table, make sure they keep their distance from other people.
 ・Even during stand-and-eat events, make sure customers keep their distance from other people as much as possible (at least 1 meter) and wear a mask when talking.

 ・install a sign at the entrance of your business refusing entry to anyone who is unwell, not wearing a mask or removes their mask when not eating.

4. Event Restrictions
① For events with more than 5,000 attendees or over 50% of venue capacity:
   Events should be held without raised voices.
   Event organizers must create an infection-prevention and safety plan and submit it to the Fukuoka Prefectural Government for confirmation.
   The maximum number of attendees for events shall be limited to the maximum capacity for the venue.
   The maximum capacity for events is 100%.

② For events where the above does not apply:
   For events that do not create an infection prevention and safety plan, you must publish how the event is complying to the Necessary Preventative Measures to Prevent Infaction when Holding Events, and store this information for one year after the event.
  ● For events with a set capacity-
   Maximum attendees: up to 5,000 people, or 50% of venue capacity, whichever number is bigger. Furthermore, attendance ratio should be set to 50% at events with raised voices or 100% at events without raised voices.
  ● For events without a set capacity-
  ・Events with raised voices must ensure sufficient social distancing (2 meters where possible, at least 1 meter). If you cannot maintain these limits, rethink whether the event should be held.
  ・Events without raised voices must ensure sufficient space so attendees do not come into physical contact.

③ Events must follow the New Normal and industry guidelines. Follow basic COVID-19 preventative measures, such as arranging seating to prevent the 3C’s, ensuring social distancing, wearing masks etc.
 Create a record of the names and contact details of the attendees.
 Tell attendees to take sufficient preventative measures against the virus both before and after the event, and to travel directly to and from the venue.
 


Information on the Five Situations that Increase the Risk of Infection (742kbyte)pdf

5situations


Establishment of the Fukuoka City COVID-19 Vaccination Call Center (March 8, 2021)

The Fukuoka City Government will set up the Fukuoka City COVID-19 Vaccination Call Center to provide information, answer enquiries and help with the provision of the COVID-19 Vaccination Program. Details can be found below.

Fukuoka City COVID-19 Vaccination Call Center
 
Tel: 092-260-8405
 Open Hours: 8:30 a.m. to 5:30 p.m. (including, Saturdays, Sundays and public holidays)
 Multilingual support available in English, Chinese, Korean, Vietnamese, Nepali, Spanish, Portuguese

 You will be able to book your appointment for your COVID-19 vaccine after you have received your vaccination ticket. The government is currently making the necessary preparations.

●Information on the COVID-19 Vaccine
 https://www.city.fukuoka.lg.jp/soki/kokusai/shisei/COVID19vaccine_EN.html


Announcement from Fukuoka Prefecture (December 16, 2020)

 Fukuoka Prefecture Website


Announcement from Fukuoka City (December 4, 2020)

We have produced an information pamphlet for foreign residents in Fukuoka City on COVID-19. Stay up to date with accurate information to prevent the spread of COVID-19 and to protect yourself and the people around you from the disease.
Check the illustration below for more details.

Protecting Foreign Residents from COVID-19 in Fukuoka City (382kbyte)pdf

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Announcement from Fukuoka Prefecture (November 20, 2020)

 Fukuoka Prefecture Website


Announcement from Fukuoka City (October 30, 2020)

Preventing the Spread of COVID-19

A New Way of Life

A New Way of Life ;Living with Corona PDF (99kbyte)pdf


Announcement from Fukuoka City (August 7, 2020)

To International Students
The number of cases of COVID-19 are increasing in Fukuoka City.
Recently, the virus has displayed the following transmission characteristics:
 ・The virus is being transmitted between students at many universities and vocational
  schools.
 ・Transmission routes are not only limited to within school grounds and in dormitories,
  but also through coming into contact with people who have the virus at parties or at part-time workplaces.
 ・Students with the virus often display mild symptoms or no symptoms. Therefore, they
  do not realize that they have the virus but can still transmit the virus to vulnerable
  people at risk of developing severe symptoms, such as the elderly or people with pre-
  existing medical conditions.

Protect yourself and your loved ones by taking basic measures to prevent transmission:
 ・Avoid the three C’s: closed spaces, crowded places and close contact
 ・Practice social distancing: keep two meters from other people
 ・Wash your hands and face whenever you get home
 ・Where a mask when going out or when talking to others

In addition to the above instructions, you must be especially careful to take measures to prevent transmission when meeting friends and at your part-time workplace.

Information on Preventing COVID-19, Multilingual Hotline etc.



Information on Sickness and Injury Allowance and Exemption Measures for National Health Insurance Premiums


You may be exempt from paying the full amount of your insurance premiums if you:
 -are enrolled in the National Health Insurance scheme;
 -have tested positive for COVID-19; and
 -meet the required conditions.

In addition, you may be eligible to receive Sickness and Injury Allowance if you:
 -are enrolled in Fukuoka City’s National Health Insurance scheme;
 -are employed;
 -have tested positive for COVID-19 (or show symptoms of the virus such as a
fever and are suspected of having the virus) and
 -have had to stay off work.
Check the link below for more information.
 PDF (158kbyte)pdf


If You Are Struggling to Pay Your Taxes Due to the Impact of COVID-19

If your income has decreased due to the impact of COVID-19 and you are struggling to pay your taxes, you can apply to defer your tax payments at the Tax Payment Section of your local ward office. You can delay your payments for one year from the original payment date. Please click here.
 If You Are Struggling to Pay Your Taxes

Announcement from Fukuoka City (May 14, 2020)

Today, the national government announced that it had lifted the state of emergency measures imposed on Fukuoka Prefecture. Fukuoka Prefecture has now relaxed its requests to residents to stay indoors and to businesses to close temporarily.

However, there is still the possibility that the COVID-19 virus may spread again. Accordingly, Fukuoka Prefecture is still requesting residents to avoid going out or travelling to other prefectures for all but essential reasons.

In addition, the Prefecture has lifted its requests to most business to close temporarily and also lifted the restrictions on business hours for restaurants. Nevertheless, establishments are still being requested to resume regular business only after taking measures to prevent the spread of the virus. The Prefecture is also requesting that some businesses where cluster infections occurred remain closed.

Please check the Fukuoka Prefecture website, which will be continually updated.
  Fukuoka Prefecture Website

Fukuoka City is also commencing with new measures and is calling on its residents to start a new way of life— living with corona— from tomorrow, May 15.

This lifestyle involves:
 -avoiding the three C’s;
 -keeping a distance of two meters from other people;
 -wearing a mask when going out or when talking to others;
 -washing your hands and face whenever you get home, and so on.

Also, new approaches to everyday life might include:
 -using mail-order services and electronic payment when shopping; and
 -using takeaway or delivery services for meals and sitting side by side when eating.

In particular, as a new standard of living, we are calling on all residents to wear a mask whenever they use the subway as of tomorrow. Fukuoka City is focusing its efforts on the new awareness campaign: Mask & Ride. Fukuoka City’s public facilities and events will also resume business as usual in due course once we have taken the necessary measures to prevent the spread of COVID-19.

Fukuoka City municipal elementary, junior high, senior high and special education schools will be reopened in stages from Thursday, May 21, 2020.

Announcements from Fukuoka City will be continually updated, so please check the link below to keep up to date.
  Fukuoka City Website (Support for Foreign Residents)


Preventing the Spread of COVID-19


Requests from Fukuoka Prefecture

Requests from Fukuoka Prefecture


 About more information on COVID-19