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更新日: 2021年10月20日

Information on the Fukuoka City COVID-19 Vaccination Program (Updated October 20, 2021)

Fukuoka City is delivering a COVID-19 vaccination program to ensure that every resident who wishes to get a COVID-19 vaccine can do so with peace of mind.




Page Menu
How to get the COVID-19 vaccine
Where to get the COVID-19 vaccine
How to book your vaccination appointment 
Vaccination ticket and Certificate of Vaccination for COVID-19
Vaccination Q&A
Types of vaccine
Where to get advice
Information from national organizations
Shuttle bus service


Information on the COVID-19 Vaccination Program (aged 12–15) (12,330kbyte)pdf
Information on the COVID-19 Vaccination Program (aged 16–64) (12,708kbyte)pdf
Information on the COVID-19 Vaccination Program (aged 65 or over) (30,337kbyte)pdf


How to get the COVID-19 vaccine

1. You will receive a notification and a vaccination ticket from Fukuoka City when it is your turn to have the COVID-19 vaccine.

2. Book your vaccination appointment in advance via the website.
    ⚠ If you have difficulty booking using the website, book via the call center.
  ⚠You can now get vaccinated at the Chuo Wharf Cruise Center without an appointment.

3. Go to a vaccination site and get your COVID-19 vaccine. (You will need two doses).
   ⚠ You must get two doses of the COVID-19 vaccine, and the two doses must be the same type. If your first dose was a Pfizer vaccine, you cannot get a Takeda/Moderna vaccine for your second dose, and vice versa.

The Fukuoka City Government will send you a vaccination ticket and medical questionnaire, which you will need to receive the COVID-19 vaccine. Book your vaccination appointment in advance and get your COVID-19 vaccine.



Who can get the COVID-19 vaccine

All registered* Fukuoka City residents (including foreign nationals) aged 12 or over are eligible to receive the vaccine.
*You can receive vaccines in Fukuoka City if you are hospitalized in a medical or care facility in Fukuoka City, or have a pre-existing condition and wish to receive your vaccine from a Fukuoka City hospital, even if you are not a registered Fukuoka City resident.

Male residents aged between 12 and 29
See the details published by the Ministry of Health, Labour and Welfare (Japanese only).
On Friday, October 15, the Ministry of Health, Labour and Welfare reported that, although the risk of rare heart inflammation condition such as myocarditis that occur in men aged between 12 and 29 after receiving a vaccine from Takeda/Moderna is still lower than the risk of developing such condition when infected with the COVID-19 virus, it is higher than after receiving a vaccine from Pfizer. Hence, the Ministry has announced that, for men aged between 12 and 29 only, it is possible to receive a Pfizer vaccine as your second dose even if your first vaccine was from Moderna.

Following this announcement, we have made it possible for eligible people who have their first Takeda/Moderna vaccination appointment booked as of October 15 to change the appointment to Pfizer vaccination if wished. You can access the Fukuoka City vaccination reservation website to first cancel your Moderna vaccination appointment and to make a new appointment for Pfizer vaccination. Alternatively, you can call the Fukuoka City COVID-19 Vaccination Call Center.

If you have already received your first vaccine from Moderna but would like to book a Pfizer vaccine as your second dose, or change your already made second Moderna vaccination appointment to Pfizer, you must call the call center as online reservation site cannot support making this change.

Fukuoka City COVID-19 Vaccination Call Center: 092-260-8405 (open 8:30 to 17:30)

 If you experience side effects such as chest pain, rapid or irregular heartbeat, shortness of breath and swelling within approximately 4 days of your receiving a COVID-19 vaccine, seek medical assistance immediately and tell the doctor that you recently had the COVID-19 vaccination. If you are diagnosed with myocarditis or pericarditis, you generally need to be hospitalized, but the prognosis for most people is good as they recover spontaneously by resting.

Ministry of Health, Labour and Welfare, COVID-19 vaccine Call Center (toll free): 0120-761770




COVID-19 vaccination for 12- to 15-year-olds

Fukuoka City is currently recommending Fukuoka City residents aged between 12 and 15 get vaccinated at their local hospital or clinic where full support before and after the vaccination is available. Refer to the list of hospitals and clinics providing the vaccination to residents between 12 and 15 for details.

⚠ Do not call or visit the hospital or clinic directly to book your vaccination appointment. Instead, make your appointment online or by calling the Fukuoka City COVID-19 Vaccination Call Center.
⚠ Children aged between 12 and 15 must be accompanied by a parent or guardian when getting vaccinated.
⚠ If a parent or guardian cannot accompany their child to their vaccination appointment at a mass vaccination center, other family members can do so instead, but they must bring a letter of authorization from the child’s parent or guardian.

Letter of Authorization to be completed when an adult other than a parent or guardian accompanies a child aged between 12 and 15 for COVID-19 vaccination



Information for pregnant residents yet to receive the vaccine

If you are pregnant and want to get vaccinated, you can book your vaccination at a mass vaccination center or a local clinic or hospital. If you have difficulties booking your vaccination appointment, the city can make arrangements so you can receive priority access to available booking slots. Contact the call center for assistance. Also, to further prevent the spread of the virus within your household, other cohabitants can also receive priority access to book their vaccination appointment. Have your Mother and Child Health Handbook and vaccination ticket ready and contact the Vaccination Call Center.
(If you are booking a vaccination appointment for yourself AND a cohabitant, make sure to have their vaccination ticket(s) ready, too.)

Fukuoka City COIVD-19 Vaccination Call Center
092-260-8405 (Open 8:30-17:30)


How much does the COVID-19 vaccine cost

The COVID-19 vaccine is free.



Where to get the COVID-19 vaccine

You can get your COVID-19 vaccine at regional hospitals and clinics and mass vaccination centers.


Regional hospitals and clinics

Vaccination at hospitals and clinics has been suspended as of October 3 except for vaccination for residents aged between 12 and 15.

As of September 28, there are a total of 850 hospital and clinics where you can get vaccinated in Fukuoka City.
(All city locations  |  Higashi-ku  |  Hakata-ku  |  Chuo-ku  |  Minami-ku  | Jonan-ku  |  Sawara-ku  |  Nishi-ku)
If you book your COVID-19 vaccination appointment via the call center, you may be booked in at a regional clinic or hospital.
⚠ Some hospitals and clinics have not been listed on the List of Vaccination Sites as they only provide vaccines to patients registered at their facilities. Also, some listed sites may only provide vaccines to regular patients registered at their facilities.



Mass Vaccination Centers

・From November, only Chuo Gymnasium (Pfizer vaccines) and KITTE Hakata (Takeda/Moderna vaccines) will remain open as mass vaccination centers.
・The following mass vaccination centers will close as indicated below:
*Close on Thursday, October 28:
 Chuo Wharf Cruise Center
*Close on Sunday, October 31:
 Namiki Square
 Sazanpia Hakata
 Minami Gymnasium
 Jonan Gymnasium
 Momochi Gymnasium
 Saitopia
 Fukuoka City Hospital (night-time vaccination site)

Aeon Mall Kashiihama 2F (3-12-1, Kashii-hama Higashi-ku)
A new mass vaccination center will open in Aeon Mall Kashiihama for a limited period of time as follows. You can get vaccinated without an appointment.
・16:00 to 20:00 (last registration at 19:00) on Mondays to Fridays
・11:00 to 17:00 (last registration at 16:00) on Saturdays and Sundays
The Center will be open from Friday, October 22 until Sunday, October 31.
The number of available vaccines is 100 doses on weekdays and 150 doses during weekends.

Points to note:
・You must be a Fukuoka resident.
・You can get vaccinated without an appointment. Please bring your vaccination ticket and personal identification document to get vaccinated.
⚠ Vaccination slots are offered on a first come first served basis as the number of vaccines available without an appointment is limited. Numbered tickets will be distributed and the registration will be closed for that day once the capacity has been reached (i.e. 100 on weekdays and 150 on weekends).
・You can also book an appointment for this venue. If you already know when you want to get your vaccine, we recommend making an appointment either online or by calling the call center.
・If you get your first dose at this venue during the above period, you can book an appointment for your second dose here also.
・Pfizer vaccines are used.

KITTE Hakata 8F (9-1 Chuogai, Hakata-eki, Hakata-ku)
The vaccination center in KITTE Hakata is open as follows:
・16:00 to 21:00 (last registration at 20:00) on Mondays to Fridays
・11:00 to 18:00 (last registration at 17:00) on Saturdays and Sundays
The center will be open from Friday, October 1 until Thursday, November 25.

Points to note:
・You must be a Fukuoka resident.
・You must book your vaccination appointment online or by calling the Fukuoka City COVID-19 Vaccination Call Center BEFORE coming to the center.
・Moderna vaccines are used.
・You cannot come in before your appointment time, so please come to the center at your reserved time.
・Please use the chuo (central) escalator to go up to the vaccination center on the 8th floor of KITTE Hakata.
Go to the website of KITTE Hakata from here.



Chuo Wharf Cruise Center (24-25 Okihama-machi, Hakata-ku)
Opening hours: 11:00–18:00 (last registration at 17:00)
*Opening hours changed from Friday, October 1.
Registration without an appointment will also close at 17:00.
Shuttle Bus Timetable
⚠ The Takeda/Moderna vaccine will be provided at the Chuo Wharf Cruise Center.
⚠ At the Chuo Wharf Cruise Center, priority is given to those who booked their vaccination appointment in advance. However, if there are any slots still available, they will be made available to Fukuoka City residents who come to the center without an appointment. Check the Fukuoka City website to see if any vaccines are still available, and if so, bring your vaccination ticket and personal identification document when you come to the vaccination site.

Mass vaccination centers in each ward


Ward Location Address Opening hours*
Higashi-kuNamiki Square4-21-45 Chihaya, Higashi-ku11:00~17:00
Hakata-kuSazanpia Hakata2-3-1 Minami-Honmachi, Hakata-ku11:00~17:00
Chuo-kuChuo Gymnasium2-5-5 Akasaka, Chuo-ku11:00~22:00
Minami-kuMinami Gymnasium2-8-1 Shiobaru, Minami-ku11:00~17:00
Jonan-kuJonan Gymnasium6-14-22 Befu, Jonan-ku11:00~17:00
Sawara-kuMomochi Gymnasium2-3-15 Momochi, Sawara-ku11:00~17:00
Nishi-kuSaitopia2-1-1 Saito, Nishi-ku11:00~17:00


・Parking is limited. Please use public transport when coming to the centers.
・Mass vaccination centers will be open every day, including weekends and public holidays.
・You can book a vaccination appointment at a location outside of the ward where you live.
⚠ You must book an appointment to receive your vaccine at each ward’s mass vaccination center.


 

Free shuttle bus to Chuo Wharf Cruise Center mass vaccination center

There is a free shuttle bus service for people getting their vaccine at the Chuo Wharf Cruise Center mass vaccination center and anyone accompanying them.
⚠ The free shuttle bus service only operates between Tenjin and Chuo Wharf Cruise Center. There is no shuttle bus service available to the mass vaccination centers in each ward, so please use public transportation.

Tenjin ⇔ Chuo Wharf Cruise Center
Service duration: Friday, October 1, 2021 until Thursday, October 28, 2021
Bus Time Table

The bus departs from the following locations:
・From Tenjin: Fukuoka City Hall Main Entrance (Tenjin Chuo Park side)
 You will be shown to the bus stop.
・Chuo Wharf Cruise Center Main Entrance
⚠You must wear a mask on the shuttle bus.
⚠You cannot get off the bus until you reach the destination.


You cannot come to a mass vaccination center if:

・you have tested positive for COVID-19;
・you are classed as a close contact;
・you feel unwell; or
・a family member in your household is suspected of having COVID-19 (i.e. waiting for a PCR test result).

If you already have your vaccination appointment, call the call center to change your appointment.
Fukuoka City COVID-19 Vaccination Call Center: 092-260-8405 (8:30 to 17:30)


Night-time vaccination sites

Fukuoka City Hospital (13-1 Yoshizuka-honmachi, Hakata-ku)
Open from Tuesday, July 20, 2021*
Opening hours 22:00–8:00 the following morning (reception closes at 7:00)

⚠ You cannot book your vaccination appointment by calling or visiting the hospital directly. Book your appointment online before coming to the site. (If you have difficulty booking using the website, book via the COVID-19 Vaccination Call Center.)
⚠ Please be aware that you cannot get vaccinated if you have consumed alcohol (there is alcohol in your bloodstream).
・Free parking available for people getting vaccinated.


Vaccination site run by Fukuoka Prefecture

Fukuoka Prefecture is running a vaccination site for prefectural residents (including Fukuoka City residents) at Fukuoka Tenjin Center Building (2-14-8 Tenjin, Chuo-ku) using Takeda/Moderna vaccines for people aged 16 or over. You can get vaccinated even without an appointment. Check the prefectural website for details.



When the vaccination program started

・From Monday, May 24, 2021 at regional hospitals and clinics
 Vaccination at hospitals and clinics has been suspended as of October 3 except for vaccination for residents aged between 12 and 15.
・From Tuesday, June 22, 2021 at mass vaccination centers opened in stages in each ward
・From Monday, July 5, 2021 at Chuo Wharf Cruise Center (mass vaccination center)
・From Tuesday, July 20 2021 at Fukuoka City Hospital (night-time vaccination site)


Details on booking your vaccination appointment

You must book your COVID-19 vaccination appointment in advance.
⚠You can now get vaccinated at the Chuo Wharf Cruise Center without an appointment.

You can book your vaccination appointment if you are a Fukuoka resident aged 12 or older and have your vaccination ticket.
If you are currently 11 years old, your ticket will be sent to you the month after your birthday. You can then book your appointment once you receive your vaccination ticket.



 

How to book your vaccination appointment

Book your COVID-19 vaccination appointment online via the website. If you have difficulty booking using the website, book via the COVID-19 Vaccination Call Center. If you have a pre-existing condition, consult your regular doctor where necessary.
You cannot book your vaccination appointment at the city hall or your local ward office.


1.Book via the website

You can complete all booking-related procedures online.
Use the online booking manual (741kbyte)pdf as a reference when booking online.
⚠ If you are not registered as a Fukuoka City resident, but need to get your COVID-19
  vaccine in Fukuoka City for unavoidable reasons, please be aware you cannot make your
  booking online.


2.Book via the call center

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405
Open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.
⚠ Many people are calling the wrong number when trying to get through to the call center.
  Check the telephone number carefully before dialing.


3.Contact a vaccination site directly

Vaccination at hospitals and clinics has been suspended as of October 3 except for vaccination for residents aged between 12 and 15.

Only do so if you have a pre-existing condition and are instructed to do so after consulting your regular doctor.


 

Vaccination ticket and Certificate of Vaccination for COVID-19

When you will receive your vaccination ticket

Vaccination tickets were posted to residents aged 65 and over on Tuesday, April 27*.
*Your vaccination ticket was posted to the address registered on your residence record as of Wednesday, March 18, 2021.
 If you are aged 65 or over as of April 1, 2022 and your address was registered in Fukuoka City after March 19 but before May 11, 2021, your ticket has also been posted, so please remain patient.

Fukuoka City posted COVID-19 vaccination tickets for residents aged between 12 and 64 on Wednesday on June 30, 2021*.
*Your vaccination ticket will be posted to the address registered on your residence record as of Monday, April 5, 2021.
If you are aged between 12 and 64 and your address was registered in Fukuoka City before July 10, 2021, your ticket has now been posted.

If you are 11 years old, your vaccination ticket will be sent to you the month after your 12th birthday.


Requesting a new vaccination ticket

How to apply for a new vaccination ticket

You can apply for a new vaccination ticket if you have lost or damaged it, or changed your address.
You can apply: online, by telephone or by post.

How to Apply for a COVID-19 Vaccination Ticket: When Moving-In to Fukuoka City (Manual) (1,314kbyte)pdf
How to Apply for a COVID-19 Vaccination Ticket: Requesting a New Vaccination Ticket (Manual) (1,155kbyte)pdf

⚠ Currently, you can apply for a new vaccination ticket if you are 12 years old or older and are registered as a Fukuoka resident.
⚠ If you moved within Fukuoka City recently, you can still use your vaccination
 ticket even if it shows your previous address. You must bring proof of your
 previous address to your vaccination appointment. If you want a new
 vaccination ticket that shows your new address, apply via one of the methods above.
⚠ If you want to have your new vaccination ticket to be a posted to an address
 other than the address registered on your residence record, or if you do not
 have a residence record or family register, you must apply by post.
 Apply by post by sending your application for a new vaccination ticket and
 proof of identification.
 In cases of adult wards who are under the care of adult guardians, if you
 want the vaccination ticket posted to the guardian and not the ward, you
 must send a copy of your Certificate of Registration Card based on the Adult
 Guardianship Registration System, or a copy of the Original Written Rule
 (shinpansho tōhon) and copy of the Certificate Confirming the Ruling
 (shinpan kakutei shōmeisho) instead of your proof of identification.


How to get vaccinated in Fukuoka City if you are registered in a different municipality

In some unavoidable cases, you can apply to get vaccinated in Fukuoka City even if the address on your residence record is in a different municipality.
Submit a request to Fukuoka City to apply for your vaccination.
How to apply: online or by post.
After submitting your request, you will receive a Certificate of Proof of Notification to Receive Vaccination Outside of Your Municipality (jūshochigai sesshu todokedezumishō). You must take this certificate to your vaccination appointment.

How to Apply to Get the COVID-19 Vaccine Outside of your Registered Municipality (Manual) (1,088kbyte)pdf



Application procedure

1. Apply online

https://www.city.fukuoka.lg.jp/hofuku/coronavaccine/health/yoyaku.html
(Japanese only)


2. Apply by telephone

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405
Lines open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.
⚠ Many people are calling the wrong number when trying to get through to the call center. Check the telephone number carefully before dialing.


3. Apply by post

Document templates:

Application Form for a New Vaccination Ticket/Change of Address (sesshuken saihakkō ken sōfusaki henkō shinseisho)
Application Form for a New Vaccination Ticket/Change of Address (Sample)
Notification of Vaccination in a Different Municipality (jūshochigai sesshu todoke)


Send your required documents to:

〒812-0011
Fukuoka City COVID-19 Vaccination Program Office,
Meiji Yasuda Watanabe Building, 1-3-3 Hakata-eki-mae, Hakata-ku, Fukuoka-shi
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.



 

Information on the Certificate of Vaccination for COVID-19

If you have been vaccinated against COVID-19, you can prove that you have been vaccinated using the Record of Vaccination for COVID-19 or the Certificate of Vaccination for COVID-19 attached to your COVID-19 vaccination ticket.

*The Certificate of Vaccination for COVID-19 (Temporary) marked with red lines in the photograph is accepted as formal proof of vaccination.



*The indication of “temporary” on your Certificate of Vaccination for COVID-19 (Temporary) that is attached to your COVID-19 vaccination ticket is displayed to indicate the COVID-19 vaccine is classed as a temporary vaccination according to the Immunization Act. It does not mean there is a separate official record needed to prove you have been vaccinated.

If you have lost your Record of Vaccination for COVID-19 or the Certificate of Vaccination for COVID-19, or you have a Record of Vaccination for COVID-19 and require a Certificate of Vaccination for COVID-19 issued by Fukuoka City, apply by one of the methods listed below.
You can only apply if you were registered as a Fukuoka City resident* at the time of your vaccination.

*If you moved into or out of Fukuoka City between vaccines and only had one of your two doses of the vaccine in Fukuoka City, you can only apply to receive certification for that dose.




How to apply

You need to submit the following documents by post to the address below to apply for a Certificate of Vaccination for COVID-19.


Required documents:
  • An application form for the Certificate of Vaccination for COVID-19
  • A copy of some proof of identity (such as a driver’s license or health insurance card) to confirm the address to which to send your certificate
  • A copy of your Record of Vaccination for COVID-19 or Certificate of Vaccination for COVID-19 (only if you have one)

When applying through a representative, you must provide a letter of authorization signed by the person for whom the certificate is issued.


Templates

Address

〒810-8620
Fukuoka City COVID-19 Vaccination Certification Administration Center: Certificate of Vaccination for COVID-19 Department
*This is a dedicated postcode. You do not need to fill out an address.
To protect personal information and prevent the spread of COVID-19, there is no counter in the building.


Additional notes

・English versions of the certificate will be provided only where necessary.
・It may take time to issue certificates as it is necessary to confirm the applicant’s vaccination status.
・If there are any issues with documentation, the applicant may be contacted. Applicants must provide a telephone number on which they can be contacted.
The Certificate of Vaccination for COVID-19 Department applied for using this application is not a Vaccination Certificate of COVID-19, a.k.a. a vaccine passport, and cannot be used to ease quarantine requirements at immigration when entering a foreign country.
If you want to apply for a Vaccination Certificate of COVID-19, a.k.a. a vaccine passport, which is used to ease quarantine requirements at immigration when entering a foreign country, check the Information on the Vaccination Certificate of COVID-19 page for details.


 

Types of vaccine

Currently, two types of COVID-19 vaccines (Pfizer and Takeda/Moderna) are being used in Fukuoka City.

You must get two doses of the COVID-19 vaccine, and the two doses must be the same type. If your first dose was a Pfizer vaccine, you cannot get a Takeda/Moderna vaccine for your second dose, and vice versa.

*On Thursday, August 26, the Ministry of Health, Labour and Welfare announced that a limited number of lots of the Takeda/Moderna vaccine were found to contain traces of contaminants. However, none of the vaccines used at the Chuo Wharf Cruise Center were from the contaminated lots. Furthermore, none of the doses still in storage are contaminated. Please refer to the Ministry of Health, Labour and Welfare website for details.

*You can now book an AstraZeneca vaccine in Fukuoka prefecture. Refer to the Fukuoka prefecture website for more information.


How safe and effective is the vaccine?

 Pfizer Takeda/Moderna
Type Messenger RNA (mRNA) vaccineMessenger RNA (mRNA) vaccine
Effectiveness at preventing COVID-19

(%)
Approximately 95%Approximately 94%
Time between doses 3 weeks
Get the second dose of the vaccine as soon as possible after 3 weeks have passed.
4 weeks
Get the second dose of the vaccine as soon as possible after 4 weeks have passed.
Number of cases of anaphylaxis (per million) 4.7 cases2.5 cases
Eligible groups Anyone aged 12 or over at the time of vaccinationAnyone aged 12 or over at the time of vaccination

Possible side effects

The side effects observed from the COVID-19 vaccines currently approved for use in Japan include: soreness around the injection site after vaccination, tiredness, headaches, sore muscles and joints, chills, diarrhea and fever. The majority of these side effects improve within a few days after vaccination.
For more information on possible side effects and what to do if you have them, refer to the pamphlet issued by the Ministry of Health Labour and Welfare.
*Main clinical trial findings of Pfizer vaccine (the Ministry of Health, Labour and Welfare website)
*Main clinical trial findings of Takeda/Moderna vaccine (the Ministry of Health, Labour and Welfare website) 


Incidence rate Pfizer Takeda/Moderna
50%+ Soreness around the injection site, tiredness, headachesSoreness around the injection site, tiredness, headaches, muscle ache
10–50% Muscle ache, chills, sore joints, diarrhea, fever, swelling around the injection siteSore joints, chills, nausea and vomiting, swollen lymph nodes,  fever, swelling around the injection site, skin rashes
1–10% Nausea, vomitingSoreness, swelling and rashes a week or more after vaccination

Some rare cases of anaphylaxis (acute allergic reactions) have been reported. You can find information on reported cases of anaphylaxis on the Ministry of Health, Labour and Welfare’s website. If you have an anaphylactic reaction at a vaccination site you will be treated immediately.

The following information is posted on the Ministry of Heath, Labour and Welfare website:
・Careful investigations have been carried out both nationally and internationally, but no evidence has been found that the vaccination increases death rate of other diseases.
・Research conducted overseas has found no increase in the number of miscarriage cases.
・There is a clear difference between death caused by the vaccination and death after the vaccination. Deaths after the vaccination include deaths that result from causes not relating to the vaccination. Despite this, there have been leaflets and SNS posts that wrongly claim such deaths as having been directly caused by the vaccination.
・The Ministry of Health, Labour and Welfare disclose all cases of side effects reported by doctors with transparency. Refer to the Ministry of Heath, Labour and Welfare website for more information.


Relief System for Health Complications Caused by Vaccination

In addition to causing relatively common and short term side effects such as fever and swelling and soreness around the injection site, vaccinations may very rarely cause an adverse reaction to be severe enough to require medical treatment or leave permanent damage. However rare the possibility of such an adverse reaction may be, it cannot be completely eliminated, and, therefore, the Relief System for Health Complications Caused by Vaccination covers these possibilities.
Under the relief system, you are eligible to receive monetary relief, such as disability pensions and subsidies for medical expenses as defined by the Immunization Act, if the Ministry of Health, Labour and Welfare determine that your post-vaccination condition, which requires medical treatment or has led to permanent disability, has been caused by the vaccination. The certification process requires a national committee comprised of vaccination and infectious disease specialists as well as other medical and legal experts to examine the possible causal relationship between the damage to your health and vaccination. Refer to the Ministry of Heath, Labour and Welfare website for more information.



Vaccination Q&A

The Ministry of Health, Labour and Welfare website posts FAQ* on vaccination such as who can get vaccination and how, possible benefits and side effects and points to note after the vaccination. The page also contains articles contributed by experts who answer questions about the vaccines.
*Japanese only.

The Ministry of Health, Labour and Welfare, COVID-19 FAQ
Fukuoka City FAQ about COVID-19 Vaccination Program


 

Advice and Inquiries about COVID-19 vaccines

Fukuoka City COVID-19 Vaccination Call Center

 Tel: 092-260-8405
 Lines open every day 8:30 to 17:30
  Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.


FAQs

Posted in a Q&A format.
⚠ Japanese only


Fukuoka Prefectural COVID-19 Vaccination Hotline

Call if you have any specific medical concerns such as about possible side effects of the COVID-19 vaccine.
Tel: 092-687-4884
Calls can also be made in English, Chinese, Korean, Thai, Vietnamese, Indonesian, Nepali, Burmese, Tagalog, Portuguese, Spanish, French, German, Italian, Russian, Malay, Khmer, Mongolian and Sinhala.
Lines open every day 24 hours a day.


COVID-19 Vaccine Call Center (Ministry of Health, Labour and Welfare)

Call if you have any inquiries on COVID-19 vaccination policies.
Telephone: Free dial 0120-761-770
Lines open every day 9:00 to 21:00.
Calls can also be made in English Chinese, Korean, Portuguese, Spain, Thai* and Vietnamese*.
*Opening hours for Thai and Vietnamese differ.
Thai: 9:00 to 18:00
Vietnamese: 10:00 to 19:00


 

Information from the Government of Japan

 You can find information from the Government of Japan on the COVID-19 vaccine from the following links:
 ・Ministry of Health, Labour and Welfare: Information on the COVID-19 vaccine
 ・Prime Minister’s: Information on the COVID-19 vaccine


“Beware scams!”— A warning from the Consumer Affairs Center

 Your local government will never ask you for money or personal information for vaccination purposes over the phone. Be careful not to fall victim to scams. If you get a phone call asking you for money or personal information, hang up the phone immediately. Don’t worry by yourself. Contact your local Consumer Affairs Center for advice.

 For advice on products or service contracts:

 Fukuoka City Consumer Affairs Center


 Advice available over the phone or in person (appointment required for in person).
 Tel: 092-781-0999
 Opening hours: Monday to Friday 9:00–17:00
  Every 2nd and 4th Saturday 10:00–16:00(Only for advice over the phone)
  Closed on public holidays and December 29–January 3
 For Fukuoka City residents only.
 Telephone interpretation services available.
 
 Fukuoka Prefecture Consumer Affairs Center

 Advice available over the phone or in person.
 Tel: 092-632-0999
 Open hours: Monday to Friday 9:00–16:30
  Sunday 10:00–16:00 (Only for advice over the phone)
  Closed on public holidays and December 29–January 3
 For Fukuoka Prefecture residents only.
 Telephone interpretation services available.


 

Information on the Vaccination Certificate of COVID-19

1. What is the Vaccination Certificate of COVID-19 (a.k.a. the vaccine passport)?


The Vaccination Certificate of COVID-19 is a certificate provided to certain eligible people who have been vaccinated against COVID-19 and need additional documentation to the Certificate of Vaccination for COVID-19 due to travelling abroad. You must apply to receive the Vaccination Certificate of COVID-19.
The Vaccination Certificate of COVID-19 is intended to be presented at immigration when required to ease quarantine requirements when entering foreign countries.
Domestically within Japan, your vaccination status can be confirmed using your Certificate of Vaccination for COVID-19*. You cannot apply for the Vaccination Certificate of COVID-19 if you do not have any plans to go abroad.

*If you are a health care worker and want a Certificate of Vaccination for COVID-19 issued or you want a reissued Certificate of Vaccination for COVID-19, check the Information on the Certificate of Vaccination for COVID-19page for details.The certificate can also be issued in English if required.


2. Eligibility

You can apply for the Vaccination Certificate of COVID-19 if you were registered as a Fukuoka City resident* when you were vaccinated, and if you will be travelling to a country or region whose quarantine requirements will be eased upon displaying the Vaccination Certificate of COVID-19.

*You can only apply if you were registered as a Fukuoka City resident when you were vaccinated.
*If you moved into or out of Fukuoka City between vaccines and only had one of your two doses in Fukuoka City, you can only apply to receive certification for that dose.
*You are not eligible if you received vaccines abroad (not under the Japanese Immunization Act).


3. How to apply

You can apply online or by post. Apply using one of these two methods.

Applying online:


Apply using the site below and attach digital copies of your required documents.

Website to Apply for a Vaccination Certificate of COVID-19

How to Apply Online (Manual) (1,856kbyte)pdf


Applying by post:

Send your required documentsto the address below.

Address
〒810-8620
Fukuoka City COVID-19 Vaccination Certification Administration Center: Vaccination Certificate for COVID-19 Department
*This is a dedicated postcode. You do not need to fill out an address.
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.


Templates

Call the Fukuoka City COVID-19 Vaccination Call Center if you are unable to download the forms.


 

4. Required Documents

You need the following documents to apply for the Vaccination Certificate of COVID-19:

  • A copy of your passport (the page that displays your passport number)
  • A copy of your Certificate of Vaccination for COVID-19 or a copy of your Record of Vaccination for COVID-19
  • A copy of some proof of identity (such as a driver’s license or health insurance card) to confirm the address to which to send your certificate
image

⚠ The Vaccination Certificate of COVID-19 will display your passport number. Check the date of expiry on your passport before you apply. You must provide a copy of a passport valid at the time of travel.
⚠ If your passport displays a different or previous name to your current name, you must provide some proof
of identity that displays your different or previous name.



You may also be required to submit the following documents:


  • An application form for the Vaccination Certificate of COVID-19 (only when applying by post)
  • A letter of authorization and a copy of the representative’s personal identification (if applying through a representative)*

*When applying through a representative, you must provide a letter of authorization signed by the person for whom the certificate is issued.


5. Additional Notes

  • It usually takes approximately 7 to 10 working days from the time of application until postage. However, if you have lost your Certificate of Vaccination for COVID-19 or your Record of Vaccination for COVID-19, it will take more time to confirm your vaccination status.
  • If there are any issues with documentation, the applicant may be contacted. Applicants must provide a telephone number on which they can be contacted.

 

6. List of Countries and Regions Easing Quarantine Requirements

List of Countries Where the Vaccination Certificate of COVID-19 Can Be Used (Ministry of Foreign Affairs)