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更新日: 2022年6月13日

Information on the Fukuoka City COVID-19 Vaccination Program (Updated June 2, 2022)

Fukuoka City is delivering a COVID-19 vaccination program to ensure that every resident who wishes to get a COVID-19 vaccine can do so with peace of mind.






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How to get the COVID-19 vaccine (booster vaccine)
When to get the vaccine and vaccination ticket (booster vaccine)
Where to get the COVID-19 vaccine (booster vaccine)
How to book your vaccination appointment (booster vaccine)
First and second doses
Vaccination certificates
Vaccination Q&A
Types of vaccine
Where to get advice




Information on COVID-19 Booster Vaccination Program (posted February 17 onwards) (33,952kbyte)pdf
Information on the COVID-19 Booster Vaccination Program (1,134kbyte)pdf

Information on the COVID-19 Vaccination Program (aged 12–15) (1st and 2nd doses) (12,330kbyte)pdf
Information on the COVID-19 Vaccination Program (aged 16–64) (1st and 2nd doses)(12,708kbyte)pdf
Information on the COVID-19 Vaccination Program (aged 65 or over) (1st and 2nd doses) (30,337kbyte)pdf



How to get the COVID-19 vaccine (3rd dose)

1. You will be sent a notification and a 3rd dose vaccination ticket from Fukuoka City when it is your turn to have the COVID-19 booster vaccine.
 (Your vaccination ticket will be sent roughly 5 months after your 2nd dose.)

2. Book the appointment for your 3rd dose of the vaccination in advance* (you cannot book your 3rd dose without your 3rd dose ticket).
 ⚠ Even at venues where you do not need an appointment, there are only certain times that you can get vaccinated.

3. Go to a vaccination site and get your COVID-19 vaccine.



Who can get the COVID-19 vaccine (3rd dose)

All registered Fukuoka City residents (including foreign nationals) who are aged 12 or older and have completed 2 doses of the COVID-19 vaccine are eligible to receive the 3rd dose of their vaccine 5 months* after their 2nd dose.
*The May 25, 2022 revision to ministerial ordinance changed the interval from 6 months to 5 months.
*From February 18, 2022 due to the changes in eligibility that make it possible for everyone to get their booster vaccine 6 months after their 2nd dose:
・those with a pre-existing medical condition who wish to get their vaccination ticket earlier; and
・those who have been prioritized for vaccination by the city after their 2nd dose
no longer have to submit an application.


How much does the COVID-19 vaccine cost (3rd dose)

The COVID-19 vaccine is free.


Type of vaccine (3rd dose)

For residents aged 18 and over getting their 3rd dose

Regardless of the type of your 1st and 2nd doses of the COVID-19 vaccine, the Pfizer and the Takeda/Moderna vaccines are used for the 3rd dose of the vaccine. Your 3rd dose can be a different type of vaccine to your 1st and 2nd doses.
E.g.: 1st and 2nd dose of the vaccine: Pfizer → 3rd dose: Moderna

Information on the Pfizer vaccine, information on the Takeda/Moderna vaccine, general information on the vaccines used for the 3rd dose (Japanese only).
Check the Ministry of Health, Labour and Welfare’s website for information on the safety of mixing vaccines (Japanese only)
・Information on the expiration dates for the Pfizer and Takeda/Moderna vaccines can be found on this page. (Japanese only)


For residents aged 12 to 17 getting their 3rd dose

The Pfizer vaccine will be used for residents aged 12 to 17 who are getting their 3rd dose of the COVID-19 vaccine. The Takeda/Moderna vaccine has not been approved for the 3rd dose for people aged 12 to 17.

Information on the Pfizer vaccine used for the 3rd dose.
・Information on the expiration dates for the Pfizer vaccine can be found on this page.


Information for men in their teens and 20’s

Information from Ministry of Health, Labour and Welfare available here (Japanese only)
The Ministry of Health, Labour and Welfare reported that the risk of developing rare inflammatory conditions of the heart such as myocarditis in men aged between 18 and 29 is higher in people that received the Takeda/Moderna vaccine than people that received the Pfizer vaccine, though the risk of developing such conditions is still much lower than developing the condition as a result of being infected with COVID-19.
If you wish to receive the Pfizer vaccine for your 3rd dose of the vaccine but cannot book a vaccination appointment at a local hospital or clinic, consult the Fukuoka City COVID-19 Vaccination Call Center (092-260-8405, open every day 8:30 to 17:30).
⚠ If you experience side effects such as chest pain, a rapid or irregular heartbeat, shortness of breath and any swelling within approximately 4 days of your COVID-19 vaccination, seek medical assistance immediately and tell the doctor that you recently had a COVID-19 vaccination. Although you may need to be treated in hospital if you are diagnosed with myocarditis or pericarditis, most people recover naturally just by resting.

Ministry of Health, Labour and Welfare, COVID-19 vaccine Call Center (toll free): 0120-761770



When to get the vaccine and vaccination ticket (3rd dose)


When to get the vaccine (3rd dose)

Everyone aged 12 or older can get the 3rd dose of their vaccine 5 months after they have completed their 2nd dose. Your vaccination ticket will be sent out accordingly, so you can book your vaccination appointment once your vaccination ticket arrives.


Vaccination ticket information (3rd dose)


When the vaccination ticket will arrive (as of May 26, 2022)

Vaccination tickets are sent out roughly on a weekly basis*. Check the date that you received your 2nd dose of the vaccine to confirm when your next ticket will be sent.
*The schedule for sending vaccination tickets may be subject to change.




What to do if your vaccination ticket does not arrive even after 5 business days since dispatch (excluding no-post days such as weekends and public holidays):

It is possible that your vaccination record for your 1st and 2nd doses cannot be confirmed in Fukuoka City (details below in If we cannot confirm your vaccination records).
Apply to receive your vaccination ticket online or by post. The city will confirm your vaccination records based on your application and make a vaccination ticket accordingly. It will take approximately 1 week after receiving your application to check your records.
*People who require special exceptions, such as victims of domestic violence or people who do not have a family register or residence record, are also required to apply by post to receive a vaccination ticket.


If you moved into Fukuoka City after getting two doses of the COVID-19 vaccine in another municipality

You do not need to apply for your 3rd dose of the vaccine, as the city government will check your vaccination records and send you your vaccination ticket. However, it will take up to one month to check your vaccination records with your previous municipality. If you want to get vaccinated as soon as possible after waiting 5 months since your 2nd dose, apply for a ticket online or by post.


If you have lost or damaged your vaccination ticket

You must apply for a new ticket. Apply online, by post or by telephone.
⚠ It is possible to apply by telephone only if you have lost or damaged your ticket.


How to apply for a new vaccination ticket

Applying online

Apply using the 3rd dose vaccination ticket application website.
⚠ If you need the vaccination ticket sent to an address other than the address on your residence record, you must apply by post.


Applying by post

Send a completed application form and any required accompanying documents to the Vaccination Ticket and Certification Issuance Center.


Application form templates

Application Form for a New Vaccination Ticket/Change of Address (sesshuken saihakkō shinseisho ken sōfusaki henkō shinseisho) (Word) (32kbyte)doc
Application Form for a New Vaccination Ticket/Change of Address (sesshuken saihakkō shinseisho ken sōfusaki henkō shinseisho) (pdf) (442kbyte)pdf
How to fill in the application form
⚠ You must fill in ④Status of 1st and 2nd dose. However, if you provide a copy of your Certificate of Vaccination for COVID-19 and your Record of Vaccination for COVID-19 you can leave this blank.
⚠ If you have trouble downloading the forms, call the Vaccination Ticket and Certification Issuance Center.

Vaccination Ticket and Certification Issuance Center (Japanese only)
Telephone: 092-753-9455
Open every day 8:30 to 17:30
⚠ Many people are calling the wrong number. Check carefully before calling.

If you have difficulty inquiring in Japanese, call this call center:
COVID-19 Vaccination Call Center
Tel: 092-260-8405
Open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.


Required documents:

・A copy of some proof of identity (such as your residence card, passport, driver’s license, health insurance card)
・A copy of your Record of Vaccination for COVID-19 or Certificate of Vaccination for COVID-19 (you must send this if you have one)
・If you want your vaccination ticket sent to a different address registered than the address on your residence record, you must send a document that confirms your name and address, such as a payment receipt for a utility bill
・If the person applying is not the person to be vaccinated, the applicant must also submit proof of identity


Send your required documents to:

〒810-8620 (You do not need to write any other details)
Fukuoka City COVID-19 Vaccination Program Office, Booster Vaccination Section
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.


Applying by telephone (due to lost or damaged tickets)

Call the Vaccination Ticket and Certification Issuance Center and tell them you want a new vaccination ticket as you have lost or damaged your ticket.
⚠ You can apply for a vaccination ticket by telephone only if you have lost or damaged your ticket. All other circumstances require them to check your records and cannot be processed over the telephone.

Vaccination Ticket and Certification Issuance Center (Japanese only)
Telephone: 092-753-9455
Open every day 8:30 to 17:30
⚠ Many people are calling the wrong number. Check carefully before calling.

If you have difficulty inquiring in Japanese, call this number.
COVID-19 Vaccination Call Center
Tel: 092-260-8405
Open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.


If we cannot confirm your vaccination records:

You may not have been sent your booster vaccination ticket for the following reasons:
① You received your 1st and 2nd doses of the COVID-19 vaccination without a vaccination ticket. If you were vaccinated at the Fukuoka Prefectural Mass Vaccination Center or as part of a workplace vaccination program, but you did not submit your vaccination ticket.
② You used a vaccination ticket from a different municipality than that where your residence record is registered (if you moved) for your 1st or 2nd dose.
③ You filled in an address that is different to your residence record on your pre-vaccination medical questionnaire for your 1st or 2nd dose.
④ Your details have not been recorded in the system for some reason
(e.g.:・You were vaccinated without a vaccination ticket, and did not fill in the furigana reading of your name on the pre-vaccination medical questionnaire.
    ・There was a scanning error with the tablet used at the workplace vaccination program.
    ・The date on your pre-vaccination medical questionnaire was incorrect, such as the questionnaires for both doses have the same date, or there were not three weeks or more between the doses.


How to get vaccinated in Fukuoka City if you are registered in a different municipality

If your residence record is registered outside of Fukuoka City but you received your 1st and 2nd vaccinations in Fukuoka City, you will need to apply again if you would also like to receive your booster vaccination in Fukuoka City. You must bring the certificate issued by Fukuoka City with you when you receive the vaccination.
Apply online or by post.


Document templates

Notification to Receive Vaccination Outside of Your Municipality (jūshochigai sesshu todokede) (Word) (18kbyte)doc
Notification to Receive Vaccination Outside of Your Municipality (jūshochigai sesshu todokede) (pdf) (165kbyte)pdf


Send your required documents to:

〒810-8620 (You do not need to write any other details)
Fukuoka City COVID-19 Vaccination Program Office, Booster Vaccination Section
⚠ Even if you got vaccinated in Fukuoka City for your 1st and 2nd doses due to work or other reasons, if your residence record is registered outside of Fukuoka City your booster vaccination ticket will be sent by the municipality in which you are registered, not by Fukuoka City.



Where to get the COVID-19 vaccine (aged 12 to 17, 3rd dose)

You can get vaccinated at regional clinics and mass vaccination centers. Only the Pfizer vaccine is available for this age group.


Temporary vaccination site (limited time only)  Tenjin Walk-In Vaccination Site

You can get vaccinated at the walk-in vaccination site in the 1st floor lobby of the Fukuoka City Hall (for registered Fukuoka City residents aged 16 and older).
Click here for details.


Regional hospitals and clinics (aged 12 to 17)

Regional hospitals and clinics will use the Pfizer vaccine.
There are approximately 300 sites around the city. (Show all sites/Higashi-ku/Hakata-ku/Chuo-ku/Minami-ku/Jonan-ku/Sawara-ku/Nishi-ku) (List in Japanese only)


Mass vaccination centers (aged 12 to 17)

The Pfizer vaccine is used. Only open on Sundays. There are pediatricians on site.


Vaccination site Address Opening times
Chuo Gymnasium2-5-5 Akasaka, Chuo-kuSunday, 11:00 – 21:00


⚠ Children aged 12 to 15 must be accompanied by a parent or legal guardian. (Children aged 16 and over do not need to be accompanied.)
⚠ If you cannot accompany your child, you can ask a relative to do so. If a relative accompanies your child, you must give them a letter of authorization.
 Click here for information on the letter of authorization.


Where to get the COVID-19 vaccine (aged 18 and over, 3rd dose)

You can get vaccinated at regional clinics and mass vaccination centers. The Pfizer and Moderna/Takeda vaccines are used.
⚠ Fukuoka Prefecture is providing the Takeda vaccine (Novavax) for people aged 18 and over. Check the Fukuoka Prefecture website for more details.


Temporary vaccination site (limited time only)  Tenjin Walk-In Vaccination Site

You can get vaccinated at the walk-in vaccination site in the 1st floor lobby of the Fukuoka City Hall (for registered Fukuoka City residents aged 16 and older).
Click here for details.


Regional hospitals and clinics (aged 18 and over)

Regional hospitals and clinics will use the Pfizer vaccine.
There are approximately 800 sites around the city. (Show all sites/Higashi-ku/Hakata-ku/Chuo-ku/Minami-ku/Jonan-ku/Sawara-ku/Nishi-ku) (List in Japanese only)
Some clinics offer the Moderna vaccine as well as the Pfizer vaccine. Check the vaccine appointment booking site or call the Fukuoka City call center for more information on which clinics offer which vaccine.


Mass vaccination centers at municipal facilities (aged 18 and over)

The Takeda/Moderna vaccine is used. If you are considering getting vaccinated without booking an appointment, you must read these cautionary points.


Vaccination site Opening times No appointment walk-in
Chuo Gymnasium
(2-5-5 Akasaka, Chuo-ku)
Monday to Saturday
11:00 – 21:00
⚠ Closed Sundays
Monday to Saturday
11:00 – 19:00
Momochi Gymnasium
(2-3-15 Momochi, Sawara-ku)
Monday – Saturday: 11:00 – 17:00
Fridays: 11:00 to 21:00 (weekend night vaccination)
⚠ Closed Sundays
Monday to Saturday
11:00 – 15:00
Until 19:00 on Fridays

⚠ The Chuo Gymnasium will be closed for inspection on June 20, so there will be no vaccinations for both people with and without appointments.
⚠ You can book your vaccination appointment at any site, regardless of where you live. You must book your COVID-19 vaccination appointment in advance for all sites using the vaccine appointment booking site or the Fukuoka City call center. You may be able to get vaccinated without an appointment depending on the day and time, but there are only limited slots available.
⚠ You must book an appointment for your 1st and 2nd doses, and for child vaccinations provided at the gymnasiums on Sunday.

⚠ The Chuo Cruise Center, Namiki Square, Sazanpia Hakata, Minami Gymnasium, Jonan Gymnasium and Saitopia mass vaccination sites closed on April 30, 2022. The KITTE Hakata vaccination site closed on January 30, 2022.


Notes on getting your 3rd dose without a vaccination appointment

・Only Fukuoka City registered residents can be vaccinated without booking an appointment (if you fulfil the conditions to get vaccinated in Fukuoka City even though you are registered in a different municipality, you must book a vaccination appointment).
・You must have your vaccination ticket. Go to the vaccination site and bring you vaccination ticket and proof of identify.
・You can get a vaccination without an appointment from Monday to Saturday. The Chuo Gymnasium mass vaccination site is open 11:00 – 19:00. The Momochi Gymnasium is open 11:00 – 15:00 (19:00 on Fridays).
・When all slots have been filled, it will be announced on the Fukuoka City official website.
・Depending on how many people have booked an appointment, you may have to wait for a long time to get your vaccine.



How to book your vaccination appointment (3rd dose)

You must book a vaccination appointment in advance to get your COVID-19 vaccine.
You can book your vaccination appointment if 5 months have passed since you completed your 2nd dose of the vaccine and you have received your 3rd dose vaccination ticket. Wait until your ticket has arrived before trying to book.
You can book your appointment using the website or the COVID-19 Vaccination Call Center.


Book online

Book your COVID-19 vaccination appointment online by following the manual.
How to Book Your Vaccination Appointment Online –Manual– (multilingual version) (163,379kbyte)pdf
⚠ You cannot book online if your address is registered outside of Fukuoka City but you have to receive your vaccine in Fukuoka City due to unavoidable circumstances.


Book via the call center

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405
Open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.


How to get the COVID-19 vaccine (1st and 2nd doses)

1. You will receive a notification and a vaccination ticket from Fukuoka City when it is your turn to have the COVID-19 vaccine.

2. Book your vaccination appointment in advance via the website.
    ⚠ If you have difficulty booking using the website, book via the call center.

3. Go to a vaccination site and get your COVID-19 vaccine. (You will need two doses).
   ⚠ You must get two doses of the COVID-19 vaccine, and the two doses must be the same type. If your first dose was a Pfizer vaccine, you cannot get a Takeda/Moderna vaccine for your second dose, and vice versa.

The Fukuoka City Government will send you a vaccination ticket and medical questionnaire, which you will need to receive the COVID-19 vaccine. Book your vaccination appointment in advance and get your COVID-19 vaccine.



Who can get the COVID-19 vaccine (1st and 2nd doses)

All registered* Fukuoka City residents (including foreign nationals) aged 12 or over are eligible to receive the vaccine.
*You can receive vaccines in Fukuoka City if you are hospitalized in a medical or care facility in Fukuoka City, or have a pre-existing condition and wish to receive your vaccine from a Fukuoka City hospital, even if you are not a registered Fukuoka City resident.

Male residents aged between 12 and 29
See the details published by the Ministry of Health, Labour and Welfare (Japanese only).
On Friday, October 15, the Ministry of Health, Labour and Welfare reported that, although the risk of rare heart inflammation condition such as myocarditis that occur in men aged between 12 and 29 after receiving a vaccine from Takeda/Moderna is still lower than the risk of developing such condition when infected with the COVID-19 virus, it is higher than after receiving a vaccine from Pfizer. Hence, the Ministry has announced that, for men aged between 12 and 29 only, it is possible to receive a Pfizer vaccine as your second dose even if your first vaccine was from Moderna.

Following this announcement, we have made it possible for eligible people who have their first Takeda/Moderna vaccination appointment booked as of October 15 to change the appointment to Pfizer vaccination if wished. You can access the Fukuoka City vaccination reservation website to first cancel your Moderna vaccination appointment and to make a new appointment for Pfizer vaccination. Alternatively, you can call the Fukuoka City COVID-19 Vaccination Call Center.

If you have already received your first vaccine from Moderna but would like to book a Pfizer vaccine as your second dose, or change your already made second Moderna vaccination appointment to Pfizer, you must call the call center as online reservation site cannot support making this change.

Fukuoka City COVID-19 Vaccination Call Center: 092-260-8405 (open 8:30 to 17:30)

 If you experience side effects such as chest pain, rapid or irregular heartbeat, shortness of breath and swelling within approximately 4 days of your receiving a COVID-19 vaccine, seek medical assistance immediately and tell the doctor that you recently had the COVID-19 vaccination. If you are diagnosed with myocarditis or pericarditis, you generally need to be hospitalized, but the prognosis for most people is good as they recover spontaneously by resting.

Ministry of Health, Labour and Welfare, COVID-19 vaccine Call Center (toll free): 0120-761770




COVID-19 vaccination for 12- to 15-year-olds

Fukuoka City residents aged between 12 and 15 can get vaccinated at their local hospital or clinic. Refer to the list of hospitals and clinics providing the vaccination to residents between 12 and 15 from November for details.

⚠ Do not call or visit the hospital or clinic directly to book your vaccination appointment. Instead, make your appointment online or by calling the Fukuoka City COVID-19 Vaccination Call Center.
⚠ Children aged between 12 and 15 must be accompanied by a parent or guardian when getting vaccinated.
⚠ If a parent or guardian cannot accompany their child to their vaccination appointment at a mass vaccination center, other family members can do so instead, but they must bring a letter of authorization from the child’s parent or guardian.

Letter of Authorization to be completed when an adult other than a parent or guardian accompanies a child aged between 12 and 15 for COVID-19 vaccination



Information for pregnant residents yet to receive the vaccine

If you are pregnant and want to get vaccinated, you can book your vaccination at a mass vaccination center or a local clinic or hospital. If you have difficulties booking your vaccination appointment, the city can make arrangements so you can receive priority access to available booking slots. Contact the call center for assistance. Also, to further prevent the spread of the virus within your household, other cohabitants can also receive priority access to book their vaccination appointment. Have your Mother and Child Health Handbook and vaccination ticket ready and contact the Vaccination Call Center.
(If you are booking a vaccination appointment for yourself AND a cohabitant, make sure to have their vaccination ticket(s) ready, too.)

Fukuoka City COIVD-19 Vaccination Call Center
092-260-8405 (Open 8:30-17:30)


How much does the COVID-19 vaccine cost (1st and 2nd doses)

The COVID-19 vaccine is free.



Where to get the COVID-19 vaccine (1st and 2nd doses)



Mass Vaccination Centers (1st and 2nd doses)

・From January, you can get your first and second dose of the COVID-19 vaccine at the Chuo Gymnasium. KITTE will no longer provide first and second doses of the COVID-19 vaccine after December 28, 2021.

●(1st and 2nd doses) Chuo Gymnasium (2-5-5, Akasaka, Chuo-ku)
 Vaccination from January 5, 2022
 
The Chuo Gymnasium will continue providing first and second doses of the COVID-19 vaccine. The Takeda/Moderna vaccine will be used from Monday to Saturday. The Pfizer vaccine will be used on Sundays.
 The Takeda/Moderna vaccine will be used for the booster dose from Monday to Saturday. Booster vaccines will not be provided on Sundays.




⚠ Public holidays will follow the above schedule


Things to be careful of when coming to a mass vaccination site

To prevent the spread of COVID-19, you cannot visit a mass vaccination site if you: already have COVID-19, are classed as a close contact, are ill or anyone in your family is suspected of having COVID-19 (people waiting for the results of a PCR test). If you have already booked your vaccination appointment but fall into one of the above, contact the call center to change your booking.

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405 (8:30–17:30)


Regional hospitals and clinics

Vaccination at 850 clinics around Fukuoka City closed as of October 3, 2021 (excluding for children aged 12 to 15).


Vaccination site run by Fukuoka Prefecture

Fukuoka Prefecture is running a vaccination site using Takeda/Moderna vaccines for prefectural residents aged 16 or over (including Fukuoka City residents) at Fukuoka Kokusai Sogo Kenshin Center (2-13-7, 2F Fukuoka Heiwa Building, Tenjin, Chuo-ku).
Check the prefectural website for details.


When the vaccination program started (1st and 2nd doses)

・From Monday, May 24, 2021 at regional hospitals and clinics
 →Vaccination at hospitals and clinics finished on October 3 except for vaccination for residents aged between 12 and 15.
・From Tuesday, June 22, 2021 at mass vaccination centers opened in stages in each ward
 →From January 5, 2022, only the Chuo Gymnasium is providing vaccinations.
・From Monday, July 5, 2021 at Chuo Wharf Cruise Center (mass vaccination center)
 →Vaccination at Chuo Wharf Cruise Center finished on October 28, 2021.
・From Tuesday, July 20 2021 at Fukuoka City Hospital (night-time vaccination site)
 →Vaccination at Fukuoka City Hospital finished on November 1, 2021.



Details on booking your vaccination appointment (1st and 2nd doses)

You must book your COVID-19 vaccination appointment in advance.

You can book your vaccination appointment if you are a Fukuoka resident aged 12 or older and have your vaccination ticket.
If you are currently 11 years old, your ticket will be sent to you the month after your birthday. You can then book your appointment once you receive your vaccination ticket.

 

How to book your vaccination appointment

Book your COVID-19 vaccination appointment online via the website. If you have difficulty booking using the website, book via the COVID-19 Vaccination Call Center. If you have a pre-existing condition, consult your regular doctor where necessary.
You cannot book your vaccination appointment at the city hall or your local ward office.


1.Book via the website

You can complete all booking-related procedures online.
Use the online booking manual (741kbyte)pdf as a reference when booking online.
⚠ If you are not registered as a Fukuoka City resident, but need to get your COVID-19
  vaccine in Fukuoka City for unavoidable reasons, please be aware you cannot make your
  booking online.


2.Book via the call center

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405
Open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.
⚠ Many people are calling the wrong number when trying to get through to the call center.
  Check the telephone number carefully before dialing.


3.Contact a vaccination site directly

Vaccination at hospitals and clinics has been suspended as of October 3 except for vaccination for residents aged between 12 and 15.

Only do so if you have a pre-existing condition and are instructed to do so after consulting your regular doctor.


 

Vaccination ticket and Certificate of Vaccination for COVID-19

When you will receive your vaccination ticket (1st and 2nd doses)

Vaccination tickets were posted to residents aged 65 and over on Tuesday, April 27*.
*Your vaccination ticket was posted to the address registered on your residence record as of Wednesday, March 18, 2021.
 If you are aged 65 or over as of April 1, 2022 and your address was registered in Fukuoka City after March 19 but before May 11, 2021, your ticket has also been posted, so please remain patient.

Fukuoka City posted COVID-19 vaccination tickets for residents aged between 12 and 64 on Wednesday on June 30, 2021*.
*Your vaccination ticket will be posted to the address registered on your residence record as of Monday, April 5, 2021.
If you are aged between 12 and 64 and your address was registered in Fukuoka City before July 10, 2021, your ticket has now been posted.

If you are 11 years old, your vaccination ticket will be sent to you the month after your 12th birthday.


Requesting a new vaccination ticket (1st and 2nd doses)


How to apply for a new vaccination ticket

You can apply for a new vaccination ticket if you have lost or damaged it, or changed your address.
You can apply: online, by telephone or by post.

How to Apply for a COVID-19 Vaccination Ticket: When Moving-In to Fukuoka City (Manual) (1,314kbyte)pdf
How to Apply for a COVID-19 Vaccination Ticket: Requesting a New Vaccination Ticket (Manual) (1,155kbyte)pdf

⚠ Currently, you can apply for a new vaccination ticket if you are 12 years old or older and are registered as a Fukuoka resident.
⚠ If you moved within Fukuoka City recently, you can still use your vaccination
 ticket even if it shows your previous address. You must bring proof of your
 previous address to your vaccination appointment. If you want a new
 vaccination ticket that shows your new address, apply via one of the methods above.
⚠ If you want to have your new vaccination ticket to be a posted to an address
 other than the address registered on your residence record, or if you do not
 have a residence record or family register, you must apply by post.
 Apply by post by sending your application for a new vaccination ticket and
 proof of identification.
 In cases of adult wards who are under the care of adult guardians, if you
 want the vaccination ticket posted to the guardian and not the ward, you
 must send a copy of your Certificate of Registration Card based on the Adult
 Guardianship Registration System, or a copy of the Original Written Rule
 (shinpansho tōhon) and copy of the Certificate Confirming the Ruling
 (shinpan kakutei shōmeisho) instead of your proof of identification.


How to get vaccinated in Fukuoka City if you are registered in a different municipality

In some unavoidable cases, you can apply to get vaccinated in Fukuoka City even if the address on your residence record is in a different municipality.
Submit a request to Fukuoka City to apply for your vaccination.
How to apply: online or by post.
After submitting your request, you will receive a Certificate of Proof of Notification to Receive Vaccination Outside of Your Municipality (jūshochigai sesshu todokedezumishō). You must take this certificate to your vaccination appointment.

How to Apply to Get the COVID-19 Vaccine Outside of your Registered Municipality (Manual) (1,088kbyte)pdf



Application procedure

1. Apply online

https://www.city.fukuoka.lg.jp/hofuku/coronavaccine/health/yoyaku.html
(Japanese only)


2. Apply by telephone

Fukuoka City COVID-19 Vaccination Call Center
Tel: 092-260-8405
Lines open every day 8:30 to 17:30
Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.
⚠ Many people are calling the wrong number when trying to get through to the call center. Check the telephone number carefully before dialing.


3. Apply by post

Document templates:

Application Form for a New Vaccination Ticket/Change of Address (sesshuken saihakkō ken sōfusaki henkō shinseisho)
Application Form for a New Vaccination Ticket/Change of Address (Sample)
Notification of Vaccination in a Different Municipality (jūshochigai sesshu todoke)


Send your required documents to:

〒812-0011
Fukuoka City COVID-19 Vaccination Program Office,
Meiji Yasuda Watanabe Building, 1-3-3 Hakata-eki-mae, Hakata-ku, Fukuoka-shi
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.



 

Information on the Certificate of Vaccination for COVID-19 (1st and 2nd doses)


If you have been vaccinated against COVID-19, you can prove that you have been vaccinated using the Record of Vaccination for COVID-19 or the Certificate of Vaccination for COVID-19 attached to your COVID-19 vaccination ticket.

*The Certificate of Vaccination for COVID-19 (Temporary) marked with red lines in the photograph is accepted as formal proof of vaccination.



*The indication of “temporary” on your Certificate of Vaccination for COVID-19 (Temporary) that is attached to your COVID-19 vaccination ticket is displayed to indicate the COVID-19 vaccine is classed as a temporary vaccination according to the Immunization Act. It does not mean there is a separate official record needed to prove you have been vaccinated.

If you have lost your Record of Vaccination for COVID-19 or the Certificate of Vaccination for COVID-19, or you have a Record of Vaccination for COVID-19 and require a Certificate of Vaccination for COVID-19 issued by Fukuoka City, apply by one of the methods listed below.
You can only apply if you were registered as a Fukuoka City resident* at the time of your vaccination.

*If you moved into or out of Fukuoka City between vaccines and only had one of your two doses of the vaccine in Fukuoka City, you can only apply to receive certification for that dose.




How to apply


You need to submit the following documents by post to the address below to apply for a Certificate of Vaccination for COVID-19.


Required documents:
  • An application form for the Certificate of Vaccination for COVID-19
  • A copy of some proof of identity (such as a driver’s license or health insurance card) to confirm the address to which to send your certificate
  • A copy of your Record of Vaccination for COVID-19 or Certificate of Vaccination for COVID-19 (only if you have one)

When applying through a representative, you must provide a letter of authorization signed by the person for whom the certificate is issued.


Templates

Address

〒810-8620
Fukuoka City COVID-19 Vaccination Certification Administration Center: Certificate of Vaccination for COVID-19 Department
*This is a dedicated postcode. You do not need to fill out an address.
To protect personal information and prevent the spread of COVID-19, there is no counter in the building.


Additional notes

・English versions of the certificate will be provided only where necessary.
・It may take time to issue certificates as it is necessary to confirm the applicant’s vaccination status.
・If there are any issues with documentation, the applicant may be contacted. Applicants must provide a telephone number on which they can be contacted.
The Certificate of Vaccination for COVID-19 Department applied for using this application is not a Vaccination Certificate of COVID-19, a.k.a. a vaccine passport, and cannot be used to ease quarantine requirements at immigration when entering a foreign country.
If you want to apply for a Vaccination Certificate of COVID-19, a.k.a. a vaccine passport, which is used to ease quarantine requirements at immigration when entering a foreign country, check the Information on the Vaccination Certificate of COVID-19 page for details.


 

Types of vaccine

Currently, two types of COVID-19 vaccines (Pfizer and Takeda/Moderna) are being used in Fukuoka City.

You must get two doses of the COVID-19 vaccine, and the two doses must be the same type. If your first dose was a Pfizer vaccine, you cannot get a Takeda/Moderna vaccine for your second dose, and vice versa.

*On Thursday, August 26, the Ministry of Health, Labour and Welfare announced that a limited number of lots of the Takeda/Moderna vaccine were found to contain traces of contaminants. However, none of the vaccines used at the Chuo Wharf Cruise Center were from the contaminated lots. Furthermore, none of the doses still in storage are contaminated. Please refer to the Ministry of Health, Labour and Welfare website for details.

*You can now book an AstraZeneca vaccine in Fukuoka prefecture. Refer to the Fukuoka prefecture website for more information.


How safe and effective is the vaccine?

 Pfizer Takeda/Moderna
Type Messenger RNA (mRNA) vaccineMessenger RNA (mRNA) vaccine
Effectiveness at preventing COVID-19

(%)
Approximately 95%Approximately 94%
Time between doses 3 weeks
Get the second dose of the vaccine as soon as possible after 3 weeks have passed.
4 weeks
Get the second dose of the vaccine as soon as possible after 4 weeks have passed.
Number of cases of anaphylaxis (per million) 4.7 cases2.5 cases
Eligible groups Anyone aged 12 or over at the time of vaccinationAnyone aged 12 or over at the time of vaccination

Possible side effects

The side effects observed from the COVID-19 vaccines currently approved for use in Japan include: soreness around the injection site after vaccination, tiredness, headaches, sore muscles and joints, chills, diarrhea and fever. The majority of these side effects improve within a few days after vaccination.
For more information on possible side effects and what to do if you have them, refer to the pamphlet issued by the Ministry of Health Labour and Welfare.
*Main clinical trial findings of Pfizer vaccine (the Ministry of Health, Labour and Welfare website)
*Main clinical trial findings of Takeda/Moderna vaccine (the Ministry of Health, Labour and Welfare website) 


Incidence rate Pfizer Takeda/Moderna
50%+ Soreness around the injection site, tiredness, headachesSoreness around the injection site, tiredness, headaches, muscle ache
10–50% Muscle ache, chills, sore joints, diarrhea, fever, swelling around the injection siteSore joints, chills, nausea and vomiting, swollen lymph nodes,  fever, swelling around the injection site, skin rashes
1–10% Nausea, vomitingSoreness, swelling and rashes a week or more after vaccination

Some rare cases of anaphylaxis (acute allergic reactions) have been reported. You can find information on reported cases of anaphylaxis on the Ministry of Health, Labour and Welfare’s website. If you have an anaphylactic reaction at a vaccination site you will be treated immediately.

The following information is posted on the Ministry of Heath, Labour and Welfare website:
・Careful investigations have been carried out both nationally and internationally, but no evidence has been found that the vaccination increases death rate of other diseases.
・Research conducted overseas has found no increase in the number of miscarriage cases.
・There is a clear difference between death caused by the vaccination and death after the vaccination. Deaths after the vaccination include deaths that result from causes not relating to the vaccination. Despite this, there have been leaflets and SNS posts that wrongly claim such deaths as having been directly caused by the vaccination.
・The Ministry of Health, Labour and Welfare disclose all cases of side effects reported by doctors with transparency. Refer to the Ministry of Heath, Labour and Welfare website for more information.


Relief System for Health Complications Caused by Vaccination

In addition to causing relatively common and short term side effects such as fever and swelling and soreness around the injection site, vaccinations may very rarely cause an adverse reaction to be severe enough to require medical treatment or leave permanent damage. However rare the possibility of such an adverse reaction may be, it cannot be completely eliminated, and, therefore, the Relief System for Health Complications Caused by Vaccination covers these possibilities.
Under the relief system, you are eligible to receive monetary relief, such as disability pensions and subsidies for medical expenses as defined by the Immunization Act, if the Ministry of Health, Labour and Welfare determine that your post-vaccination condition, which requires medical treatment or has led to permanent disability, has been caused by the vaccination. The certification process requires a national committee comprised of vaccination and infectious disease specialists as well as other medical and legal experts to examine the possible causal relationship between the damage to your health and vaccination. Refer to the Ministry of Heath, Labour and Welfare website for more information.



Vaccination Q&A

The Ministry of Health, Labour and Welfare website posts FAQ* on vaccination such as who can get vaccination and how, possible benefits and side effects and points to note after the vaccination. The page also contains articles contributed by experts who answer questions about the vaccines.
*Japanese only.

The Ministry of Health, Labour and Welfare, COVID-19 FAQ
Fukuoka City FAQ about COVID-19 Vaccination Program


 

Advice and Inquiries about COVID-19 vaccines

Fukuoka City COVID-19 Vaccination Call Center

 Tel: 092-260-8405
 Lines open every day 8:30 to 17:30
  Calls can be made in English, Chinese, Korean, Vietnamese, Nepali, Spanish and Portuguese.


FAQs

Posted in a Q&A format.
⚠ Japanese only


Fukuoka Prefectural COVID-19 Vaccination Hotline

Call if you have any specific medical concerns such as about possible side effects of the COVID-19 vaccine.
Tel: 092-687-4884
Calls can also be made in English, Chinese, Korean, Thai, Vietnamese, Indonesian, Nepali, Burmese, Tagalog, Portuguese, Spanish, French, German, Italian, Russian, Malay, Khmer, Mongolian and Sinhala.
Lines open every day 24 hours a day.


COVID-19 Vaccine Call Center (Ministry of Health, Labour and Welfare)

Call if you have any inquiries on COVID-19 vaccination policies.
Telephone: Free dial 0120-761-770
Lines open every day 9:00 to 21:00.
Calls can also be made in English Chinese, Korean, Portuguese, Spain, Thai* and Vietnamese*.
*Opening hours for Thai and Vietnamese differ.
Thai: 9:00 to 18:00
Vietnamese: 10:00 to 19:00


 

Information from the Government of Japan

 You can find information from the Government of Japan on the COVID-19 vaccine from the following links:
 ・Ministry of Health, Labour and Welfare: Information on the COVID-19 vaccine
 ・Prime Minister’s: Information on the COVID-19 vaccine


“Beware scams!”— A warning from the Consumer Affairs Center

 Your local government will never ask you for money or personal information for vaccination purposes over the phone. Be careful not to fall victim to scams. If you get a phone call asking you for money or personal information, hang up the phone immediately. Don’t worry by yourself. Contact your local Consumer Affairs Center for advice.

 For advice on products or service contracts:

 Fukuoka City Consumer Affairs Center


 Advice available over the phone or in person (appointment required for in person).
 Tel: 092-781-0999
 Opening hours: Monday to Friday 9:00–17:00
  Every 2nd and 4th Saturday 10:00–16:00(Only for advice over the phone)
  Closed on public holidays and December 29–January 3
 For Fukuoka City residents only.
 Telephone interpretation services available.
 
 Fukuoka Prefecture Consumer Affairs Center

 Advice available over the phone or in person.
 Tel: 092-632-0999
 Open hours: Monday to Friday 9:00–16:30
  Sunday 10:00–16:00 (Only for advice over the phone)
  Closed on public holidays and December 29–January 3
 For Fukuoka Prefecture residents only.
 Telephone interpretation services available.


 

Information on the Vaccination Certificate of COVID-19



If you are traveling out of Japan (173kbyte)pdf


1. What is the Vaccination Certificate of COVID-19 (a.k.a. the vaccine passport)?


The Vaccination Certificate of COVID-19 is a certificate provided to certain eligible people who have been vaccinated against COVID-19 and need additional documentation to the Certificate of Vaccination for COVID-19 due to travelling abroad. You must apply to receive the Vaccination Certificate of COVID-19.
The Vaccination Certificate of COVID-19 is intended to be presented at immigration when required to ease quarantine requirements when entering foreign countries.
Domestically within Japan, your vaccination status can be confirmed using your Certificate of Vaccination for COVID-19*. You cannot apply for the Vaccination Certificate of COVID-19 if you do not have any plans to go abroad.

*If you are a health care worker and want a Certificate of Vaccination for COVID-19 issued or you want a reissued Certificate of Vaccination for COVID-19, check the Information on the Certificate of Vaccination for COVID-19page for details.The certificate can also be issued in English if required.


2. Eligibility

You can apply for the Vaccination Certificate of COVID-19 if you were registered as a Fukuoka City resident* when you were vaccinated, and if you will be travelling to a country or region whose quarantine requirements will be eased upon displaying the Vaccination Certificate of COVID-19.

*You can only apply if you were registered as a Fukuoka City resident when you were vaccinated.
*If you moved into or out of Fukuoka City between vaccines and only had one of your two doses in Fukuoka City, you can only apply to receive certification for that dose.
*You are not eligible if you received vaccines abroad (not under the Japanese Immunization Act).


3. How to apply

You can apply online or by post. Apply using one of these two methods.

Applying online:


Apply using the site below and attach digital copies of your required documents.

Website to Apply for a Vaccination Certificate of COVID-19

How to Apply Online (Manual) (1,346kbyte)pdf


Applying by post:


Send your required documentsto the address below.

Address
〒810-8620
Fukuoka City COVID-19 Vaccination Certification Administration Center: Vaccination Certificate for COVID-19 Department
*This is a dedicated postcode. You do not need to fill out an address.
⚠ To protect personal information and prevent the spread of COVID-19, there is no counter in the building.


Templates

Call the Fukuoka City COVID-19 Vaccination Call Center if you are unable to download the forms.


 

4. Required Documents

You need the following documents to apply for the Vaccination Certificate of COVID-19:

  • A copy of your passport (the page that displays your passport number)
  • A copy of your Certificate of Vaccination for COVID-19 or a copy of your Record of Vaccination for COVID-19
  • A copy of some proof of identity (such as a driver’s license or health insurance card) to confirm the address to which to send your certificate
image

⚠ The Vaccination Certificate of COVID-19 will display your passport number. Check the date of expiry on your passport before you apply. You must provide a copy of a passport valid at the time of travel.
⚠ If your passport displays a different or previous name to your current name, you must provide some proof
of identity that displays your different or previous name.



You may also be required to submit the following documents:


  • An application form for the Vaccination Certificate of COVID-19 (only when applying by post)
  • A letter of authorization and a copy of the representative’s personal identification (if applying through a representative)*

*When applying through a representative, you must provide a letter of authorization signed by the person for whom the certificate is issued.


5. Additional Notes

  • It usually takes approximately 7 to 10 working days from the time of application until postage. However, if you have lost your Certificate of Vaccination for COVID-19 or your Record of Vaccination for COVID-19, it will take more time to confirm your vaccination status.
  • If there are any issues with documentation, the applicant may be contacted. Applicants must provide a telephone number on which they can be contacted.

 

6. List of Countries and Regions Easing Quarantine Requirements

List of Countries Where the Vaccination Certificate of COVID-19 Can Be Used (Ministry of Foreign Affairs)